CONSTANT is seeking Resident Support Officers to join our overnight team within student accommodation residences. This role reflects a modern, people-first approach to safety - prioritising wellbeing, respect, and community support alongside traditional security responsibilities.
We are committed to building diverse and inclusive teams and encourage applications from women and underrepresented groups, recognising the value of varied perspectives in creating safe and supportive residential environments.
If you’re looking for a meaningful overnight role where empathy, communication, and presence are just as important as security experience, this could be a great fit.
As a Resident Support Officer, you’ll be a calm, approachable, and trusted presence for students after hours. You’ll play a key role in supporting student wellbeing, responding to concerns, and helping maintain a safe and welcoming community.
This role may suit:
Security professionals looking for a more people-focused environment
Individuals from community services, education, health, or customer service backgrounds who hold a security licence
Employment Type: Permanent Part-Time
Roster: Thursday to Sunday
Shifts: Overnight
Weekdays: $35.08 per hour
Saturday: $43.29 per hour
Sunday: $57.72 per hour
Public Holidays: $72.15 per hour
Provide after-hours support to students in residence
Respond to wellbeing concerns with empathy and professionalism
Conduct visible, non-enforcement-focused walkthroughs
Assist with lockouts, enquiries, and access to facilities
Coordinate with emergency or on-call services when required
Complete incident reports and maintain system updates
Promote a safe, respectful, and inclusive environment
Liaise with university and residential life teams
We’re interested in candidates who are:
People-focused, approachable, and calm under pressure
Strong communicators with a customer-service mindset
Confident using basic systems and completing written reports
We welcome applicants from:
Security backgrounds seeking a more community-oriented role
Community services, allied health, education, youth work, student support, multicultural services, hospitality, or customer service backgrounds (with a valid licence)
Current QLD Security Licence (mandatory)
Working with Children check (Blue card - must have or willing to obtain one)
Availability to work overnight shifts
Strong communication and interpersonal skills
Professional and approachable manner
First Aid & CPR
RSA
Willingness to undertake Mental Health First Aid and Trauma-Informed Care training
Be part of a role that genuinely supports student wellbeing
Work within a diverse, inclusive, and supportive team
Access ongoing training and professional development
Employee Assistance Program (confidential support)
Stable and consistent overnight roster
CONSTANT is an Equal Opportunity Employer. We value inclusion, respect, and diversity, and welcome applications from people of all backgrounds and identities.
In line with the National Higher Education Code to Prevent and Respond to Gender-Based Violence, successful applicants will be required to complete relevant screening and disclosures to support a safe environment for all.
Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785
Apply Now
If you’re ready to bring your security experience - or your people skills - into a role where you can make a difference every shift, we’d love to hear from you.
Constant, a wholly owned Australian company, was established in 2003 providing peace of mind for our clients to get on with what is important for them, by securing their valuable assets, property and people.
Head quartered in Sydney, our security operations is supported by 8 regional offices located across all states and territories in Australia. Making Constant a true national provider, with unparalleled experience, company strengths and capabilities across diverse market segments which includes Student Accommodation, Commercial Office, industrial, Retail, Shopping Centres, Data Centres, Hotels and Resorts, Government and Arts, Entertainment and Recreation.
Constant's experience and capabilities is a testament to our ability to provide a wide range of security services.
Our Vision
Constant's vision is to enable organisations and people to get on with what’s most important.
Our Mission
Our mission is to safeguard organisations and their stakeholders through customised security solutions, which is supported by our incredible people and innovative technology.
Our Values – “ Constant is a community that innovatively and collaboratively delivers excellence with integrity”
ACT LIC: 17502525 | NSW LIC: 000103752 | QLD LIC: 4201411 | SA LIC: ISL 286519 | TAS LIC: 21785 | VIC LIC: 945-729-90S | WA LIC: SA/CA57652
