Job Description

Bushburg Properties is seeking an experienced, hands-on Resident Manager to oversee operations for a premier luxury mixed-use new development. This is an exciting opportunity for a motivated leader to play a key role in the successful operation and lease-up of a landmark property featuring approximately 1,000 residential and commercial units.

If you thrive in a fast-paced environment, have strong leadership skills, and enjoy both property operations and hands-on building maintenance, we'd love to hear from you.

Key Responsibilities

• Supervise and lead union building staff, including scheduling, coaching, training, hiring, and disciplinary actions.

• Oversee the daily operations, maintenance, and appearance of the property.

• Perform and coordinate repairs involving HVAC, electrical, plumbing, carpentry, appliances, painting, masonry, flooring, hardware, and building mechanical systems.

• Conduct daily inspections of building systems, common areas, and grounds to ensure safety and operational excellence.

• Manage preventative maintenance programs and ensure work orders are completed promptly.

• Respond quickly and effectively to building emergencies, including gas, fire, flood, and mechanical issues.

• Partner with Property Management, Facilities, Leasing, Construction, and Development teams to coordinate daily operations.

• Oversee vendor relationships, vendor onboarding, and project coordination.

• Assist with lease-up operations and the transition of a commercial property into residential use.

• Conduct move-out inspections and coordinate apartment turnovers.

• Prepare daily recap reports, incident reports, and other operational documentation for upper management.

• Maintain compliance with workplace safety standards and building regulations.

• Deliver exceptional customer service by responding professionally to resident maintenance requests and concerns.

Requirements

• 3–5+ years of experience as a Resident Manager, Superintendent, or Building Superintendent in a residential rental property.

• Experience supervising union employees.

• Strong knowledge of building maintenance, mechanical systems, and preventative maintenance.

• Experience managing vendors, contractors, and building projects.

• Strong leadership, organizational, and problem-solving skills.

• Excellent communication and customer service abilities.

• Proficiency with Microsoft Outlook, Word, and Excel.

• Ability to remain calm and make sound decisions during emergencies.

• Willingness to live on-site.

Preferred Qualifications

• Experience with luxury residential properties or new developments.

• Experience managing lease-ups or large-scale residential communities.

• Familiarity with BuildingLink, ManageGo, Rent Manager, or Yardi.

• Budgeting and management reporting experience.

• Knowledge of city, state, and federal housing regulations.

• Standpipe, Sprinkler, and FACP certifications are a plus.

• Bilingual candidates are encouraged to apply.

• Landscaping experience is a plus.

What We Offer

• Competitive compensation

• Live-in accommodation with a 2-bedroom apartment

• Opportunity to help lead a premier luxury residential development

• Collaborative and supportive work environment

• Opportunities for professional growth and advancement

Join Bushburg Properties and become part of a team committed to delivering exceptional living experiences while maintaining the highest standards of property management and resident service.