Job Description

Overview

Resident Manager

Part-Time| $17.50-$18.75/Hr| Comprehensive Benefits

Booth House-Youth Services

The Salvation Army- Syracuse Area Services

Join The Salvation Army and discover how your compassion and dedication can make a meaningful difference in your community. Become part of a team committed to doing the most good for those who need it most!

Position Details:

We are seeking a dedicated Resident Manager to support our High-Risk Youth Program, serving youth ages 10–17. This position is responsible for providing a safe, structured, and supportive environment for youth while overseeing daily residential activities and operations. Responsibilities include supervising residents, leading structured activities, providing crisis intervention and supportive counseling, assisting with daily household tasks, and ensuring the safety and security of the facility. Shifts may include afternoons, evenings, overnight hours, weekends, and holidays.

Benefits:

We offer our employees access to a unique and affordable benefit package that helps provide time to recharge, along with training opportunities to expand professional horizons.

• Loan Forgiveness Program and Remitted Tuition with Syracuse University
• Free, On-site Covered Parking
• On-Site Daycare and Pre-School Program with Employee Discounts
• Marriage Benefit, where you can receive an additional 5 days of paid time off
• Pension Plan and Tax-Deferred Retirement Savings Annuity
• Medical, Dental, and Vision Insurance with TeleHealth
• Paid Holidays, Vacation, Personal, and Sick Days

Interested in Joining Our Team?

We’d love to hear from you! Apply today or reach out to The Salvation Army, Syracuse Area Services, to learn more about this opportunity and how you can make a difference at Booth House, Youth Services.

Responsibilities

Key Responsibilites

• Lead daily activities and youth development programs that encourage participation, teamwork, and problem-solving skills.
• Supervise and monitor residents, conduct bed checks, and maintain building safety and security.
• Provide crisis intervention, supportive counseling, and emergency intakes as needed.
• Assist with meal preparation, housekeeping, resident chores, and daily household routines.
• Answer phone calls, complete clerical tasks, and maintain accurate daily logs and documentation.
• Attend staff meetings, complete required training, and provide backup support to other staff and youth programs as needed.
• Promote cultural awareness, provide community education, and support The Salvation Army, Syracuse Area Services’ mission and strategic goals.

Qualifications

• High school diploma/GED or equivalent required.
• Up to one year of work and/or internship experience working with adolescents or young adults.
• Valid Drivers License that meets The Salvation Army insurance requirements (preferred)
• Current CPR Certification or ability to obtain CPR certification required.
• Ability to diffuse crisis situations both within team settings and independently.
• Ability to document program events and carry out scheduled or spontaneous tasks
• Capable of applying all assigned training topics
• PC Skills, Outlook, Word, Internet navigation.

Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees

that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity,

gender expression, or any other characteristic protected by law.