At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. As part of the United Infrastructure group, we specialise in planned maintenance and refurbishments within the social housing sector, and we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together!
Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector.
If you are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.
Location: Hersham and surrounding areas
Please note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check.
We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills.
You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents.
Do you have what it takes?
Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer:
With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers.
We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve.
At PiLON, we don’t just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment.
If you’re reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.
United Infrastructure is a leading provider of solutions for the UK's critical infrastructure.
We pride ourselves on delivering innovative solutions to the complex challenges our clients face in five key sectors: water, energy, power, telecoms and property services, under two main business areas – Utility Infrastructure and Social Infrastructure. We employ over 2200 people and work with a broad range of public and private sector clients.
Formerly known as United Living, our new name demonstrates our continuous evolution as a leader in the infrastructure landscape. Our commitment to our clients, people, communities and the environment remains at the core of everything we do.
