Job Description

The Resident Assistant provides non-clinical resident support services to promote comfort, dignity, and independence. This role assists with daily living tasks, responds to resident needs, and supports nursing staff in maintaining a homelike environment.

Key Responsibilities:

• Assist residents with non-care services such as transporting, passing water, delivering mail, and tidying rooms.
• Support dining services by passing food trays and stocking snack/beverage carts.
• Strip and make beds, distribute linens, and restock supplies in resident rooms.
• Respond promptly to call lights and service requests, alerting nursing staff as needed.
• Promote resident rights, dignity, and independence at all times.
• Support infection control and safety protocols.

Skills & Competencies

• Compassionate, resident-centered mindset.
• Ability to assist with daily activities and respond to emergencies.
• Strong observation and communication skills.
• Teamwork and flexibility.

Required:

• Ability to read and write in English.
• Must be at least 16 years of age.

Preferred:

• Experience in long-term care or senior living environment.

Physical & Work Requirements

• Standing/walking for 6--7 hours per shift.
• Ability to lift 40 lbs and push carts and wheelchairs (80--300 lbs with assistance).
• Exposure to resident care environment and possible challenging behaviors.

Personal Attributes:

• Compassion and empathy
• Integrity and confidentiality
• Adaptability
• Customer service mindset