Job Description

The Opportunity

Crest View Village – Long-Term Care | Creston, BC

Position Type: Regular, Part-Time (0.65 FTE)

Shift Schedule: Day

Shift Times: 10:00am – 6:00pm (8 hour shifts)

Why Join Us

At Golden Life, you’ll be part of a trusted, values-driven organization that has been caring for seniors across Western Canada for over 25 years.

We’re seeking dedicated Resident Advisor who bring creativity, empathy, and a commitment to enhancing residents’ well-being through high quality person-centered support.

What You'll Do

• Provide direction and leadership to enhance the lives of residents
• Works directly with the Community Manager, in delivering programs making sure that the Golden Life Management policies and procedures are followed at all times.
• Ensures individual tenant needs and preferences are addressed and their needs are met, with regards to meal planning and hospitality/personal care services.
• Circulates the monthly activities calendar, while posting activity reminders as needed.
• Participates in event planning as required by the Community Manager.
• Ensures common areas of the building, including washrooms, and the entrances are kept clean at all times.
• Operates the bus when required in a safe and courteous manner.
• Aids the residents that need help coming to the dining room for meals; Records residents and guest meals in attendance at meal times.
• Assists in the dining room at meal times; Serve meals including tea and coffee to the residents and guests.
• Answer the telephone in a courteous manner and record and distribute all messages accurately.
• Follows all bookkeeping procedures as set forth by company.
• Completes maintenance as required (i.e. changes light bulbs etc.), following the Maintenance policy.
• Completes building tours for prospective residents and family and completes proper tour form information.

What You Bring

• Working knowledge of the Microsoft Office Suite
• Understanding of Accounting Procedures
• Excellent customer service, interpersonal and conflict resolution skills
• Capable of work which involves extended periods of walking and standing.
• CPR/First Aid
• Valid Class 4 Driver’s License.
• Ability to prioritize work assignments and manage time effectively with minimal supervision.
• Clear Vulnerable Sector - Criminal Record Check.
• Can provide a negative TB Screening test
• Negative TB test and complete immunization record as required by BCCDC.

What We Offer

• A competitive salary: $31.64 per hour, in accordance with provincial wage levelling.
• Comprehensive Benefits: A full benefits package, including a voluntary retirement program with company contributions for eligible employees.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive Culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

About Crest View Village

At Crest View Village, we believe exceptional care and service starts with exceptional environments – for both residents and staff. Located in the scenic Creston Valley, our Village features 32 long-term care suites, 23 assisted living suites, and 51 independent living suites, all designed to support teamwork, connection, and resident well-being.

As part of our team, employees benefit from well-designed workspaces, supportive leadership, and strong relationships that help foster clarity, communication, and a positive working environment. Team members are equipped with the training, tools, and ongoing mentorship needed to deliver high-quality service while expanding their skills, strengthening their confidence, and growing in their careers at Golden Life.

At Golden Life Management, we care for our employees – providing the space, culture, and community that empower you to thrive personally and professionally.

If you share our passion for providing exceptional care to seniors, we’d love to hear from you. Apply today to join the Golden Life team!

We are committed to an accessible recruitment experience. If you require accommodation during the selection process, please let us know and we will review your request.