Residence Supervisor, Lewisham
Salary: £32,000 per annum, plus KPI related bonus and generous benefits (please see below).
Contract: Permanent, full-time. A minimum commitment of 42.5 hours per week
Required Days of Work: A combination of weekdays and weekends, flexibility is required throughout the week
Working Hours: Varied shift patterns, between the hours of 6am - 10pm. Full flexibility required.
Overtime: We offer overtime opportunities to support both planned and unplanned shift cover. These additional hours help us maintain the exceptional service and support our residents expect.
At Vita Student, we create more than premium student accommodation; we create unforgettable experiences for a global community of ambitious students.
From industry-leading spaces and first-class services to vibrant communities and exceptional support, everything we do is designed to help our residents thrive. Our residences are home to students from around the world, and we're proud to provide an environment where they can live without limits and focus on achieving their ambitions.
We are seeking a dynamic and organised Residence Supervisor to support with the day-to-day operations of our residential property, ensuring a safe, welcoming environment for all students and their guests.
Play a critical role within the day-to-day operations of Vita Student. The position provides daily support to our management team, customer service team, maintenance operations and housekeeping; ensuring the building, its services, amenities and colleagues are working together to achieve the high standards the Vita brand prides itself on.
Vita Student delivers a luxury, all-encompassing residential experience to our students. Our aim is to guarantee the best customer service to all residents 24 hours a day, 7 days a week. As this is a supervisory role, we are looking for someone who has experience of supporting colleagues across multi-functioning teams, providing support and guidance where required.
We’re looking for vibrant and enthusiastic people to join our wonderful team here at Vita Student. We only recruit the best of the best who pride themselves on making our resident’s experience premium & luxurious.
Why work for us…….
Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:
Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Supervisors will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.
Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Founded in 2013, Vita Group started as one man’s mission to revolutionise student accommodation in the U.K. Uninspired by characterless halls with no real attention to detail or focus on providing an environment for students to succeed, Mark Stott wanted to re-address the balance, put the students first and give them the best start possible to ‘Begin Big.’ It started with Vita Student Liverpool.
Over the last decade Vita Group has redefined the rental market, reinvented student living and regenerated neighbourhoods, creating thriving communities and remarkable new places.
Now Vita Group has evolved into an intelligence driven platform creating tomorrow’s city living. It’s represented by four unique lifestyle brands, in 23 locations, across 13 cities and with residents from over 100 countries.
It’s urban living reimagined and it’s constantly evolving thanks to the insights and data being generated through the platform. They in-turn help to create new services, experiences, and communities. The mission: create environments in which people can flourish. A platform to thrive.
