Job Description

Job Title: Residence Life Coordinator

Reports To: Director of Student Housing

Location: Campus Corner Apartments at Green River College in Auburn WA

Compensation: $23.00-$25.00 per hour, Staff Apartment, and a comprehensive benefits package

FLSA Status: Non-Exempt

Company Information:

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary

The Residential Life Coordinator (RLC) works to provide live-in direction for student learning, academic success, and residential community by managing and coordinating the administrative, supervisory, and programmatic efforts for an area of 12 garden style apartment buildings that house 340 residents. As a live-in staff member, the Residential Life Coordinator is responsible for the development of a diverse, engaging, and comfortable living community. This is achieved by assisting students with their personal needs and concerns, supervising student staff, enforcing policy, formulating large-scale programmatic efforts, and assisting with the management of the front office. The Residential Life Coordinator is expected to work with other campus staff in the development of the Student Housing Community.

Essential Functions and Responsibilities

• Provide direct leadership for student staff supervision and training, student conduct, and large-scale programming; participate in short and long-range strategic planning, assessment, and budgeting.
• Support the Director and Assistant Director with housing operations as requested.
• Supervise the Resident Assistants in their individual planning, promotion, and execution of social and educational programs.
• Facilitate on-going training and development opportunities for staff and student leaders.
• Coordinate and prepare student staffing for quarterly openings and closings.
• Hold weekly staff and one-on-one meetings with the Resident Assistants.
• Work to develop a sense of community among all residents through on-going passive and active programmatic initiatives.
• Formulate strategies to assist students to adjust to life in a college, academic program, and to living in a mixed international/domestic student community.
• Lead coordination of Health and Safety inspections of units
• Lead and collaborate with Campus Life to hire, select, and train Resident Assistants and Student Leaders.
• Assist with roommate and community conflicts. Coordinate resident room changes as needed
• Coordinate large scale community programming for the community.
• Coordinate and lead residential orientation and welcome events.
• Serve as primary housing hearing officer for student conduct hearings.
• Partner with GRC to report and inform of violations of that may require Clery Act reporting.
• Maintain conduct records and follow administrative guidelines for student conduct.
• Documents incidents and violations of community standards and ensure that the Resident Assistant staff does the same.
• Participate in a weekly on-call rotation.
• Other tasks not listed may be required.

Qualifications

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The qualifications listed below represent the knowledge, skills, and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• Bachelor’s degree from an accredited college or university.
• 1–2 years of experience working in student housing, residence life, or a related higher education setting.
• Ability to read, interpret, and apply policies, safety guidelines, operating instructions, maintenance procedures, and related documentation.
• Strong written and verbal communication skills, including the ability to prepare reports, draft correspondence, and present information to groups of students, staff, college leadership, and other stakeholders.
• Strong interpersonal skills and the ability to work effectively with a diverse student population and professional staff.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, with the ability to learn and adapt to new technologies.
• Knowledge of effective presentation techniques and communication practices in a multicultural environment.
• Working knowledge of FERPA, Title IX, and other applicable laws, policies, and regulations governing student affairs and higher education.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and competing priorities in a dynamic environment.
• Ability to live on-site and serve on-call rotation
• Ability to lift and/or move up to 35 pounds.

Preferred Qualifications

• Master’s degree in Student Personnel Administration, Higher Education, Business Administration, or a related field.
• 2–3 years of relevant professional experience in student housing, residence life, or higher education.
• Experience recruiting, training, supervising, and developing student staff.
• Understanding of student development theories and their application in a residential learning environment.
• Experience supporting and working with international students and diverse student populations.
• Experience developing, coordinating, and implementing large-scale student programs and initiatives
• Experience with crisis response, conflict resolution, and emergency management.
• Relevant undergraduate or graduate-level experience may be considered.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; climb stairs; sit and use hands to handle or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds.

Specific vision abilities required by this job include close vision and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ability to work in various weather conditions.

Work Hours

40 hours per week, Monday-Friday. Due to the nature of the role, non-traditional hours may be expected on a regular basis. However, the Residential Life Coordinator will work during traditional office hours for a majority of a week. Non-traditional hours will be expected during special events such as move-in/move-out, large-scale programing, while serving on professional on-call duty rotation, during campus emergencies, and to address the needs of the community.

This is not an employment agreement.

The successful applicant will be required to complete a Live-In Professional Staff Agreement as a condition of hire and maintain residence in provided one-bedroom partially furnished apartment.

Hour compensation commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. On-site apartment and parking are provided with position.

COCM is an Employee Stock Ownership Plan (ESOP) company, giving eligible employees the opportunity to build retirement savings through company ownership. Eligibility and vesting are subject to the terms of COCM's ESOP plan, including applicable service requirements. As employee-owners, team members share in COCM's success and long-term growth.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.