Job Description

Lead a Home. Shape Lives. Set the Standard.

Seven Hills NeuroCare is seeking a dedicated and experienced Residence Director I to oversee residential supports and daily operations for individuals we serve. This role is responsible for ensuring high-quality care, strong staff leadership, and full implementation of each participant’s Individual Support Plan (ISP).

As a Residence Director, you’ll lead with purpose—balancing operational oversight, clinical coordination, and people-centered leadership to create a safe, respectful, and empowering home environment.

Salary: $60,632 Annually ($29.15/hour; additional $1.00/hour differential for active MAP certification)

Benefits for Full-time employees:

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment ( 3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays
• Accrued Paid Sick Time

Why Seven Hills NeuroCare?

Because leadership here isn’t about managing a building—it’s about creating a home. You’ll be part of an organization that values dignity, independence, and person-centered care, while supporting you with the tools, technology, and team needed to succeed.

If you’re ready to lead with integrity, compassion, and vision, apply today and help set the standard for exceptional residential care.

Responsibilities

What You’ll Do

Program Leadership & Operations

• Oversee daily residential operations and ensure services align with regulatory and organizational standards

• Implement and monitor Individual Support Plans (ISPs) and support strategies

• Ensure accurate documentation and compliance within the electronic health record (EHR) and funder systems

• Participate in Seven Hills NeuroCare meetings and collaborate across affiliates

Participant-Centered Support

• Coordinate participant involvement in planning decisions that impact their lives

• Support healthcare coordination, medical appointments, and treatment compliance

• Promote independence in daily living, financial skills, and community integration

• Serve as a liaison with families, guardians, and community providers

Medication, Health & Safety

• Maintain current medication and treatment orders in compliance with MAP standards

• Conduct MAP audits and ensure safe medication administration

• Respond effectively to emergencies and safety concerns

• Maintain a clean, organized, and safe living environment

Financial Oversight

• Support participant financial management in accordance with policy

• Ensure personal funds are used appropriately and accounts are balanced

• Oversee petty cash and ensure timely payment of participant expenses

Staff Leadership & Development

• Supervise and support direct support professionals

• Lead recruitment, onboarding, training, and performance evaluations

• Facilitate staff meetings, coaching, and problem-solving discussions

• Ensure staffing schedules meet participant needs and regulatory requirements

• Approve overtime in coordination with the Area Director

Compliance & Reporting

• Submit incident reports within required timelines

• Maintain supervision files and payroll documentation

• Safeguard confidential and sensitive information

• Ensure all policies, procedures, and funder regulations are followed

Qualifications

What We’re Looking For

• Bachelor’s degree preferred

• 1–3 years of related experience; supervisory experience preferred

• Experience in health and human services strongly preferred

• Strong leadership, communication, and decision-making skills

• Ability to work effectively within a multidisciplinary team

• Familiarity with MAP and EHR systems preferred

• Certified Brain Injury Specialist (CBIS) a plus

Additional Requirements

• Valid Massachusetts driver’s license with safe driving record

• Willingness to maintain required trainings and certifications

• Availability for on-call responsibilities as assigned