Job Description

The ReSET Manager ensures consistent implementation of strategic merchandising programs, enhances store presentation, and supports operational excellence aligned with corporate objectives.

The ReSET Manager partners cross-functionally with Category Management, Merchandising, Operations, Supply chain, and store leadership teams to drive effective rollout of ReSETs, optimize resource allocation, and ensure minimal disruption to store performance.

• Lead end-to-end planning and execution of store reset initiatives (ReSET programs), ensuring alignment with merchandising strategy and business priorities
• Develop and maintain reset schedules, timelines, and resource plans across multiple locations
• Hiring and managing a team of approximately 70 people including 9 supervisors.
• Collaborate with Category management, merchandising, and procurement to ensure product availability and readiness for reset execution
• Establish and monitor performance metrics (KPIs) to evaluate reset effectiveness and drive continuous improvement
• Responsible for creating and managing budgets
• Manage and coordinate field teams, third-party vendors, and internal stakeholders to deliver high-quality execution
• Ensure adherence to planograms, merchandising standards, and corporate guidelines during ReSET activities
• Provide regular reporting and updates to senior leadership on progress, outcomes, and opportunities
• Support development and rollout of tools, processes, and best practices to improve ReSET efficiency and scalability
• Conduct post-reset reviews and implement learnings into future programs
• Regular visits and interaction with ReSET stores

• Bachelor’s degree in Business, Category Management, Retail Management, or related field (or equivalent experience) is ideal
• 5+ years of experience in retail operations, merchandising, category management, or project management
• Proven experience managing large-scale initiatives across multiple locations
• Strong understanding of planograms, merchandising execution, and store operations
• Demonstrated ability to influence cross-functional teams and manage stakeholders
• Strong project management and organizational skills
• Analytical mindset with experience using KPIs and performance metrics
• Excellent communication and leadership abilities
• Ability to manage multiple priorities in a fast-paced environment
• Problem-solving and decision-making capabilities
• Understands how to use Microsoft Office (Excel, Power BI, PowerPoint)

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.