Zoku

Reservations Intern

Zoku  •  €4.50/hr  •  Amsterdam, NL (Onsite)  •  2 months ago
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Job Description

Are you a real people person who wants to help inspire traveling professionals to stay at Zoku? Then keep reading!

Zoku is a home for business travelers who want to live in a city for anywhere from a few days to a few months. We’re not your typical business hotel: we offer a relaxed place to stay, work and meet new people, while helping residents feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

We’re also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability. At Zoku, you’ll join an international team of driven, proactive and fun-loving people who all share one thing: a passion for connecting people across the globe



TELL ME MORE

During your Reservations Internship (starting in August 2026) you are the first and central point of contact for our guests (or as we like to call them, residents). You are responsible for coordinating Zoku’s reservations and (online) guest communications throughout all of our properties in Amsterdam, Copenhagen, Vienna, and Paris!

You will learn from a team of Commercial rockstars, report to Zoku’s Reservations Supervisor and work alongside our Marketing and Sales teams.



WHAT WILL YOU DO?

No day looks the same as a Reservations & Communications Intern… but here’s a glimpse of what you can expect:

Hitting the books:
You’ll be responsible for processing all incoming requests, while managing all overnight and group enquiries. This includes answering any in-house questions. You will also help to monitor and control our online OTA channels.

You’ve got mail: Strengthen your communication skills by communicating daily with our future guests. You'll be responsible for responding to incoming emails in our inboxes.

Love a good chat: With a love for good conversations, you’ll also be responsible for answering guest questions and following-up with booking requests over the phone.

WHAT’S IN IT FOR YOU?

  • Internship allowance of €750 per month (based on full-time).

  • 10 holiday days (per 6 months).

  • Cool benefits like a night at Zoku for you and your +1, an Urban Sports Club subscription, various discounts and friends & family rates at all Zoku locations

  • A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with. 

  • Fun events throughout the year to celebrate achievements and milestones.

  • An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven

  • Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier!

Requirements

WE LOVE PEOPLE WHO

  • Bring good vibes, are friendly and always approachable - even over the phone.

  • Can keep a cool head and warm smile even during busy and stressful times.

  • Have a can do, entrepreneurial spirit that’s all about discovering new ideas and solutions.

  • Have a very good eye for detail and love to multitask.

  • Want to be the king or queen of communication, always keeping it professional while maintaining Zoku's tone of voice.

  • Have prior experience working in hotels or other reservation- oriented roles, e.g. front office, sales or call center / help desk.

  • Get energy from driving commercial results, you love turning guest enquiries into happy residents and successful bookings.


A FEW MUST HAVES

  • You are a student who is looking to get valuable experience as an intern as part of your MBO+, HBO (college), master's degree, undergraduate degree or placement year ideally in the fields Hospitality, Leisure – or Communication Management. 

  • You are fluent in both written and spoken English, other languages are a plus.

  • You are an EU resident or have a valid working and living permit for The Netherlands.

  • You need to do a mandatory internship as part of your curriculum, minimum 6 months.

  • You are available full-time / minimum of 40 hours per week.

  • You are available to start in August 2026 and flexible with working days/hours.

Zoku

About Zoku

Zoku provides a home for business travelers and remote workers who want to live and work in a city for a few days to a few months. We’re a new type of business hotel offering a relaxed place to live, cowork, and socialize – while wiring you into the local scene. Here's everything you need to know about us:

THE END OF THE HOTEL ROOM

Sleep, work, dine, repeat: all from your own private Zoku Loft.

Bye-bye traditional hotel rooms. We did 150 interviews with our target audience and made 6 different prototypes to create the award-winning Zoku Loft: a spacious micro apartment designed for living comfortably and working efficiently.

In a regular hotel room or studio apartment, the bed always dominates. In the Zoku Loft, the big kitchen table serves as a focal point, shifting the center of the space from the bed to the living room. Now you have a truly livable home to explore Paris and work abroad for as long as you want.

ROOFTOP MEETING ROOMS & EVENT SPACES

Say goodbye to boring conference rooms and dull events. Our rooftop meeting venue is designed to fuel connections, spark ideas, and drive productivity. All of our meeting rooms are flooded with natural light and have amazing views overlooking the city.

On top of this, our friendly team of Sidekicks is on hand to help with whatever you may need, whether that’s providing delicious food and drinks from our on-site restaurant or helping you book an overnight stay in a Loft. Host a brainstorm session, networking event, presentation, or workshop, we can do it all!

COWORKING & COMMUNITY

Join a coworking community where everyone knows your name. Tons of natural light? Check! Inspiring spaces with friendly people? Double check! Discover our rooftop coworking spaces on the top floor of every Zoku. We offer Day Passes (with delicious lunch) and monthly coworking memberships.

LOCATED IN LIVELY EUROPEAN CITIES

Find us in some of Europe's most livable cities: Amsterdam, Copenhagen, Paris, Vienna, and more to come!

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Amsterdam, NL
Year Founded
2010
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