Job Description

Hotel:

Sacramento Holiday Inn300 J StreetSacramento, CA 95814Full time

Starting Compensation

Compensation Range : $22.30

Expected Job Closing Date:

2026-06-05

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Comprehensive Health Coverage – Free Medical insurance available for employees and their families after 90 days (Silver Plan only)
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Everyday Essentials – Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

What You Will Do

• Answer incoming calls promptly with a positive, clear voice and a smile you can hear.
• Book guest reservations and process cancellations quickly and accurately.
• Provide helpful info about hotel services, local dining, shopping, and travel directions.
• Handle credit card transactions securely and efficiently—because trust matters.
• Pitch in with any other tasks needed to keep the reservations desk running smoothly.

What We Are Looking For

• Previous guest service or reception experience – You know how to keep guests happy from the first hello.
• High school diploma or equivalent – Solid communication skills make all the difference.
• Flexible availability – Nights, weekends, and holidays? You’re ready to work when guests need you most.
• Friendly, clear communicator – You make guests feel welcome over the phone.
• Attention to detail – Accuracy with reservations and payments keeps everything running smoothly.

Why Atrium:

Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy