Intrepid Travel

Reservations Assistant

Intrepid Travel  •  South Africa (Onsite)  •  32 minutes ago
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Job Description

The world needs more Intrepid people:

At Intrepid, unforgettable trips start long before travellers arrive - they’re built by detail-driven people who care about getting the basics right and take pride in delivering great service. We’re looking for a Reservations Assistant, South Africa to support the smooth delivery of our trips behind the scenes.

This is a fixed term contract for four (4) months, based full-time in Johannesburg, you’ll support the reservations process by assisting with booking accommodation, transport and activities once quotes are confirmed. Working closely with suppliers, agents and internal teams, you’ll help ensure reservations are accurate, timely and aligned with Intrepid standards across Intrepid Travel and other Intrepid Group brands.

This role is ideal for someone early in their reservations career who is organised, eager to learn and enjoys working with detail. You’ll be part of a close-knit team, supporting more senior colleagues and helping keep bookings on track while developing your knowledge of destinations, suppliers and systems.

Some of the experience you’ll bring with you may include:

  • Experience or exposure to travel reservations, customer service or operations within a tour operator, DMC or travel-related environment
  • Experience using booking, reservations or administrative systems
  • Strong written and spoken communication skills in English (additional local languages are a plus)
  • Good working knowledge of Microsoft Office and the ability to learn internal booking systems quickly
  • A high level of organisation, attention to detail and a willingness to support team priorities
Intrepid Travel

About Intrepid Travel

Intrepid Travel offers sustainable experience-rich travel via more than 900 trips on all seven continents. As a certified B Corp, we're a business that balances purpose and profit.

We are the largest global adventure tour operator with a network of 35 destination management companies (DMCs) and a not-for-profit foundation.

Majority owned by its co-founders and staff, Intrepid has been taking small groups to travel the local way, on real-life experiences for more than three decades.

Through our global DMC network, our expert teams operate the majority of our trips, as well as tours on behalf of other leading travel brands.

Our not-for-profit, The Intrepid Foundation, has raised over AUD $20m for 160 charities around the world since 2002.

Find out more in our annual report: https://www.intrepidtravel.com/annualreport

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
1989
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