At The William Inglis Hotel – MGallery South West Sydney, we believe luxury lives in the details - a warm welcome, a thoughtful recommendation and the little touches that make a stay memorable.
Inspired by our rich thoroughbred heritage and our home in the heart of South West Sydney, The William Inglis is a hotel with a story to tell. As part of Accor and the MGallery Collection, we create memorable experiences through genuine connection, individuality and exceptional service.
We’re looking for a Reservations Agent to join our team and help bring that experience to life.
As a Reservations Agent, you’ll be one of the first points of contact for many of our guests. From the first enquiry through to confirming their stay, you’ll create a warm, personalised booking experience while confidently finding opportunities to enhance the guest experience and maximise revenue.
We're looking for someone who brings genuine warmth, confidence and a passion for creating exceptional guest experiences.
You’ll ideally have:
Above all, you’re warm, genuine, reliable and guest-focused. You take pride in the details, communicate openly with your team and understand that great hospitality is about making people feel genuinely seen and looked after.
At The William Inglis Hotel, part of Accor’s MGallery Collection, you’ll enjoy:
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
