Landing

Reservation Sales Team Lead

Landing  •  $240k - $270k/yr  •  Mexico City, MX (Onsite)  •  10 days ago
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Job Description

Important Notes:

Position is available on site only (Mexico, CDMX) / This is not a remote position.
To be considered for the position, submitted resume must be in English.

About Us:

Since 2019, Landing has redefined apartment renting with the industry’s first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role:

You’ll lead a team of Sales Specialists responsible for converting inbound demand into booked nights and long-term members. This is a metrics-driven role. You will own your team’s performance end-to-end: pipeline health, follow-ups, call quality, conversion, and overall output. Beyond day-to-day management, you’ll be expected to identify gaps, implement solutions, and continuously improve how we sell, including leveraging automation and AI to increase efficiency and consistency.

About the Team:

You’ll join a lean, fast-moving team focused on scaling a high-volume, high-efficiency sales operation. The team is expected to move quickly, adapt fast, and continuously raise the bar on both performance and customer experience.

What You'll Do:

Own your team's quota and KPIs end-to-end — pipeline health, conversion, call quality, and follow-up. You'll coach in real time, manage escalations, enforce CRM discipline, and turn performance data into action. You'll also implement process improvements, automations, and AI workflows that make the team faster and more consistent.

You're hands-on with: HubSpot or Salesforce · Zapier · Looker (or similar BI) · Asana · ChatGPT or equivalent AI tools

Who You Are & What You Bring:

You're highly accountable, fast-moving, and hands-on — an operator who identifies problems early and solves them without being asked. You coach actively, lead by example, and know when to support vs. enforce standards.

  • C1 English proficiency
  • Ability to work from our Polanco office — a collaborative, fast-moving environment.
  • 4+ years in B2C or B2B sales with a strong performance track record
  • 2+ years managing sales or customer-facing teams
  • Proven ability to hit and exceed targets through your team
  • Strong command of sales funnels, pipeline management, and CRM tools

You're succeeding when your team consistently hits quota, pipeline is clean and actively worked, conversion improves over time, and you're catching problems before they escalate.

Compensation & Benefits:

  • Salary range $20,000 - $22,500 gross per month + commissions
  • Grocery vouchers: $1,500 MXN net per month
  • Vacation: 12 days per year (available after 90 days of employment)
  • Paid time off (PTO): 40 hours per year (available after 30 days of employment)
  • Health insurance package: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
  • Parking: On-site parking for bikes, motorcycles, and cars
  • Travel benefit: $750 USD annually in Landing Stays
Landing

About Landing

Landing is a nationwide hospitality platform where fully-furnished apartments meet hotel quality and consistency. Guests access a curated selection of thousands of high-quality apartments available for any length of stay in hundreds of cities nationwide.

By blending the best of hospitality and everyday comfort, every Landing is designed with all the amenities of home backed by 24/7 local support. For a week-long getaway or an extended adventure, Landing delivers a familiar and frictionless guest experience that’s perfect for any travel occasion, for work or pleasure.

Loved by over 55,000 guests, Landing is more than a place to stay. It’s where every stay feels like home.

For property owners, Landing offers a fast path to new revenue and higher occupancy in just weeks by tapping into Landing’s nationwide demand for furnished, hospitality-grade housing. Landing provides a turnkey solution that covers the entire unit experience, from furnishings to guest turnover and everything in between, with zero operational lift from partners. We handle it all so partners can unlock value faster.

Leave the keys with Landing, and we’ll take care of the rest.

Learn more at: https://www.hellolanding.com/partner

Industry
Real Estate & Property
Company Size
201-500 employees
Headquarters
Birmingham, Alabama
Year Founded
2019
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