Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Research Systems Analyst III

Location

Cleveland

Facility

Remote Location

Department

ITD Population Health-Information Tech Div

Job Code

T31033

Shift

Days + Call

Schedule

8:00am-5:00pm

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. As a Research Systems Analyst II, you will participate in feasibility analysis, estimation, planning, design, development, prototyping, implementation, and quality assurance evaluation of automated systems, as well as guide system modifications. In this role, you will define training requirements, assist with training on automated systems, and recommend solutions to enhance overall system functionality.

A caregiver in this role works remotely in Ohio, Florida or Nevada, Monday through Friday from 8:00 a.m. – 5:00 p.m., with on-call requirements 1–2 times per month.

Candidates must reside in Ohio, Nevada or Florida to be considered for this position.

A caregiver who excels in this role will:

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
• Define training requirements and assist with automated systems training.
• Recommend solutions to enhance system functionality.
• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.
• Collaborate with business stakeholders to identify automation opportunities.
• Analyze workflows and develop strategies for automation.
• Build and deploy RPA solutions using Microsoft Power Automate (primary platform).
• Maintain documentation and communicate progress to stakeholders.
• Partner with internal teams to ensure alignment with Epic workflows where applicable.

Minimum qualifications for the ideal future caregiver include:

• Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
• OR High School Diploma / GED or equivalent and seven years of experience
• OR Bachelor’s degree and three years of experience
• Strong analytical, critical thinking and communication skills

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s degree
• Microsoft, CompTIA, or equivalent certification
• For Information Technology Division caregivers, ITIL Foundations certification is preferred
• Epic experience or training in applications like MyChart, EpicCare Ambulatory, Clinical Research, Cogito

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to travel throughout the hospital system.

• Ability to operate a computer and other office equipment.

• Ability to communicate and exchange accurate information.

• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

Cleveland Clinic is pleased to be an equal employment opportunity employer.