Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Opportunity

As a Research Innovation Analyst, you will support RSM’s Client & Market Insights team by working with research and business data from multiple sources and turning it into accurate, clear, decision-ready findings. Your work will span primary research, client and customer insights, quality assurance, process improvement, and the responsible use of AI-enabled tools to improve analytical workflows and insight delivery. This role is a strong fit for an analytical, detail-oriented professional who enjoys learning new tools, improving processes, and explaining what the data means to non-technical audiences.

What You'll Do

• Prepare, combine, clean, validate, and document quantitative and qualitative data from multiple sources, including survey, customer, CRM, financial, operational, and text data.
• Analyze research and business data using descriptive analysis, cross-tabulation, trend analysis, qualitative coding, and support for more advanced analysis when needed.
• Use approved AI-enabled tools to support research, data synthesis, documentation, and workflow improvement while applying professional judgment and validating the results.
• Apply quality assurance by checking figures, reconciling sources, documenting assumptions, and validating outputs before findings are shared.
• Translate findings into clear reports, presentations, dashboards, recommendations, and practical next steps for business stakeholders.
• Maintain organized research materials, documentation, templates, and reusable assets in approved systems to support efficient reuse and verification.

What You Bring: Required Qualifications

• Bachelor’s degree in a relevant analytical, business, research, marketing, economics, statistics, data, or social-science field.
• 2 to 3 years of experience in research, insights, data analysis, business analysis, customer experience, market research, or a related analytical role.
• Strong Microsoft Excel and PowerPoint skills.
• Experience preparing, analyzing, and validating quantitative or qualitative data from sources such as surveys, customer or CRM systems, financial or operational datasets, and text-based information.
• Strong analytical and communication skills, including the ability to translate data into clear findings, presentations, dashboards, or recommendations for business stakeholders.
• Demonstrated quality-assurance discipline, such as checking figures, reconciling sources, documenting assumptions, proofreading deliverables, or validating outputs.
• Attention to detail, sound judgment, collaboration, learning agility, and comfort responsibly using new analytical and AI-enabled tools.

Preferred Qualifications

These qualifications are helpful but not required. RSM-specific tools, methods, and internal practices can be learned after joining.

• Experience with one or more survey, business-intelligence, statistical, or analytical tools such as Qualtrics, SPSS, Power BI, Tableau, SQL, R, or Python.
• Experience with survey research, customer experience, voice-of-customer, market research, or client-insight programs.
• Experience using generative AI or enterprise AI tools for research, analysis, documentation, or workflow improvement.
• Experience testing dashboards, analytical workflows, AI-enabled tools, knowledge bases, chatbots, or automation for accuracy and usability.
• Experience contributing to executive-ready reports, presentations, dashboards, or recurring insight deliverables.
• Experience documenting data sources, assumptions, methods, and quality checks.

Working Style

• Organizes work, manages priorities, and follows through on commitments.
• Applies sound judgment when working with confidential, sensitive, or incomplete information.
• Collaborates across teams and communicates analytical work clearly to non-technical audiences.
• Continuously learns relevant research, analytical, and AI-enabled methods as the work evolves.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com