Job Description

Join the RED RHINO Team!

At RED RHINO, we’re looking for an innovative, results-driven Research & Development Manager to turn great ideas into real operational wins! This role will lead our R&D function by evaluating opportunities, running pilots, analyzing results, and scaling smarter tools, processes, and field solutions across the company. If you enjoy solving problems, using data to drive decisions, and finding better ways to get things done, this is your chance to make a visible impact and help shape what’s next.

Pay and Perks:

• Compensation: $105k - $120k; quarterly bonus potential based on initiative outcomes.
• Standard full-time employee benefits package.

About the Role:

• HQ required, this is not a remote position.
• Own the end-to-end R&D pipeline, managing intake, prioritization, and sequencing of innovation, tool development, and process improvement initiatives based on impact, feasibility, ROI, and strategic fit.
• Lead the design and governance of structured testing programs, establishing clear hypotheses, success metrics, data standards, and disciplined pilot execution across field operations.
• Analyze pilot results and operational data to deliver clear recommendations on whether initiatives should scale, improve, pause, or be discontinued.
• Translate validated ideas into scalable field processes, tools, and rollout plans in partnership with operations and training teams to drive adoption and consistency.
• Monitor post-launch performance, adoption, and feedback to refine solutions and ensure sustained results.
• Lead and develop the R&D team, setting priorities, coaching performance, and shaping the long-term strategy and capabilities of the function.

What We're Looking For:

• Bachelor’s degree in Engineering, Business, Operations, or related field required; advanced degree preferred.
• 7-12+ years of progressive experience in operations, engineering, process improvement, or related fields, including 3-5+ years leading teams.
• Proven ability to design, test, and scale pilots, innovation programs, and process improvements that deliver measurable results.
• Strong analytical and business judgment skills with experience using KPIs, data, and ROI analysis to prioritize decisions and opportunities.
• Demonstrated success building and implementing standardized processes that drive consistency, adoption, and long-term operational performance.
• Effective leader and communicator who can influence cross-functional teams, solve complex problems, and lead change across field and corporate environments.

Drug screening and criminal background checks will be performed on all new hires. RED RHINO is a Drug-Free Workplace and Equal Opportunity Employer.