The Hyde Group

Resale & Staircasing Consultant

The Hyde Group  •  £29k - £32k/yr  •  London, GB (Hybrid)  •  11 hours ago
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Job Description

Resale & Staircasing Consultant

London Bridge, Hybrid (2 days in office, 3 days remote working)

£28,500 to £31,785 (Depending on Experience)

Hyde is looking for a Resale & Staircasing Consultant to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Resale & Staircasing Consultant at Hyde, you will manage the marketing and sale of existing shared ownership properties, staircasing sales, repossessions and retirement housing for sale. You will provide a proactive and responsive service to customers, guiding them through the sales journey from initial enquiry through to completion.

Key Duties

  • Provide a responsive sales service to shared owners and act as the dedicated point of contact throughout the sales process.
  • Produce and update marketing literature and online property information in line with lease requirements and relevant legislation.
  • Arrange viewings, manage buyer and seller communications, and support applicants in line with Hyde’s Allocation and Selection Policy.
  • Liaise with solicitors, valuers, mortgage lenders, financial advisers to progress sales through to completion.
  • Monitor sales activity, prepare completion figures and help ensure sales targets and staircasing receipts are achieved.

Why Join Hyde?

Hyde is part of the Hyde group one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Resale & Staircasing Consultant we’re seeking someone who can bring:

  • Proven experience in property sales, shared ownership, resale, staircasing or a similar customer-focused sales environment.
  • Strong communication, organisation and attention to detail, with the ability to manage multiple sales cases effectively.
  • A proactive mindset and passion for delivering an excellent customer experience throughout the sales journey.
  • The ability to work collaboratively and communicate effectively with customers, solicitors, valuers, mortgage lenders, financial advisors and internal teams.

The Benefits of Joining Hyde

  • Excellent pension scheme
  • Generous holiday allowance
  • Life assurance
  • Award-winning flexible benefits platform
  • Support for learning and career development
  • Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

The Hyde Group

About The Hyde Group

We’re here for our customers and the communities we serve, creating homes and places people can be proud of.

For almost 60 years, Hyde has provided affordable homes for people to help achieve our vision of a great home for everyone.

As a Group, we bring together organisations that share a commitment to providing great homes and services, and to supporting the communities we work with. Partnerships with organisations that share our values and focus on customers is part of our long-term strategy to help us do more for our customers and to meet our founding social purpose.

Today, we own and manage around 120,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country, proudly support our Armed Forces community with their housing needs, and work with critical areas of the public and private sectors, including schools, hospitals, and local councils.

We’re also using our knowledge and expertise to help more people to have a home. We’re working with our local authority partners, homebuilders, and like-minded investors, to find new ways to build more affordable homes, because we can’t stand by and wait for others to fix the housing crisis.

Industry
Real Estate & Property
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
1967
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