SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity.
About the Role The Requisition to Pay (R2P) Manager will lead the end-to-end R2P process within the Finance Shared Services Center. This role is responsible for ensuring efficient vendor management, travel and expense, invoice management, and payment execution. The manager will drive process excellence, compliance, and continuous improvement while leading a team to deliver high-quality service to internal and external stakeholders.
Scope of R2P Activities
Vendor master data set-up and maintenance
Purchase requisition and purchase order processing
Invoice receipt, validation, and posting
Payment processing and reconciliation
Month-end close activities related to accounts payable
Performance should meet the requirements defined in SLA/KPI’s (timely, accurate, compliant).
Key Responsibilities
Process Leadership
Oversee the complete R2P cycle: vendor onboarding, T&E, invoice processing, and payments.
Ensure compliance with company policies, accounting standards, tax regulations, and internal controls.
Monitor KPIs (e.g., invoice processing accuracy, payment timeliness, vendor query resolution) and implement corrective actions.
Team Management
Lead, mentor, and develop the R2P team within the FSSC.
Allocate resources effectively to meet service-level agreements (SLAs).
Foster a culture of accountability, collaboration, and continuous improvement.
Stakeholder Engagement
Act as the primary liaison between FSSC and business units for R2P matters.
Partner with Procurement, Finance, and Operations teams to resolve issues and improve vendor satisfaction.
Provide regular reporting and insights to senior management.
Continuous Improvement
Identify automation and process optimization opportunities.
Drive digital transformation initiatives (e.g., Power BI, AI tools).
Implement best practices to improve efficiency and reduce operational risks.
Qualifications
• Bachelor or University degree in Finance/Accounting.
• Minimum 8 years of experience in a management role, including staff management.
• Experience in managing a team of minimum 10 staff members
• Experience with change management as well as working in a multicultural and international environment.
• Understanding of relevant regional accounting practices and the regulatory environment
• Experience in continuous improvement initiatives, root cause analysis and project management
• Genuine interest in business process standardization
• Customer orientation and intercultural competence
• Team player
• Bachelor or University degree in Finance/Accounting.
• Minimum 5 years of experience in a management role, including staff management.
• Experience in managing a team of minimum 10 staff members
• Experience with change management as well as working in a multicultural and international environment.
• Understanding of relevant regional accounting practices and the regulatory environment
• Experience in continuous improvement initiatives, root cause analysis and project management
• Genuine interest in business process standardization
• Customer orientation and intercultural competence
• Team player
• Drive for results and demonstrate a decisive coaching leadership style
• Willingness and ability to travel including international trips (25%)
• Knowledge of Oracle E Business Suite is a plus.
• Experience in Finance Shared Services / BPO environment is a must
• Ability to coach and develop your team • Translates strategy into actions • Develop self and others
• Embraces change • Able to create a positive, learning and collaborative working environment
• Able to create a problem solving culture • Highly independent and systematic approach to work
• Proven ability to build networks and manage relationships
• Fluent English is a must, with good listening, speaking and comprehension skills (other languages is a plus)
• Analytical and organizational skills
• Good communication, interpersonal and coaching skills
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
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