Job Description

Position Summary

As a Requirements Analyst II and a member of a dynamic and multi-functional Agile development team, you will be responsible for developing user requirements for the purpose of creating software products that support efficient workflows and laboratory best practices. You will help build the vision of the product to meet customer needs, strategic direction, expected delivery dates, and exceptional quality standards. To be successful in this role you need a real passion for quality software, dedication to customer satisfaction, and an ability to work effectively in a matrix organization. You will need a positive attitude, persistence, a love of problem solving, and the ability to communicate with people at all levels of a product development organization.

Clinisys' AI Philosophy

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 42 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. We must drive an AI-first sense of purpose and urgency.

Essential Functions

• Applies knowledge of industry, domain, workflows, and personas to develop requirements aligned with user needs, strategic direction, and project scope.
• Engages with product team members and relevant client personas to validate deliverables and confirm that requirements meet the intended objectives.
• Prioritizes the requirements backlog to address both functional and non-functional needs, supporting accurate and predictable delivery.
• Understands data structures and how data flows between systems.
• Represents product workflows and requirements using suitable visual or graphical formats (such as process flow diagrams, data flowcharts, wireframes, low fidelity prototypes, etc.).
• Presents product enhancements to internal and external stakeholders.
• Acquires comprehensive product knowledge and understanding of the laboratory market, client business drivers, and user personas.
• Builds relationships with external clients, internal partners, and leadership.
• All other duties and responsibilities as assigned

Skills needed to be successful

• Clear, effective, and persuasive verbal and written communication and presentations skills
• Ability to assist internal and external customers by focusing on actions/decisions that meet their needs
• Ability to understand and explain the functionality, workflows, interactions, and client usage for the assigned product
• Understanding of approaches used to identify, prioritize, and mitigate risks to reduce or eliminate potential threats to patient safety or the business
• Ability to represent product workflows as a graphical overview of the flow of data, tasks, or user actions
• Confidence to explain the business drivers, user personas, etc. for the assigned product area
• Accountability and commitment to quality
• Drive and persistence to seek information and take actions necessary to accomplish a goal.
• Ability to work across teams and understand impacts of integration points during the software development lifecycle
• Experience with a variety of AI tools and the ability to utilize them in the requirements gathering and documentation process

Required Experience & Education

• Bachelor’s degree in software engineering, computer science, mathematics, or laboratory testing related discipline, or equivalent relevant work experience
• 2-4 years’ experience with the following:
• Communicating with technical and subject matter experts
• Software development life cycle
• Working in a commercial software engineering environment

Preferred Experience & Education

• Knowledge of scientific data software, medical devices, or healthcare software
• Experience designing commercial software

Supervisory Responsibilities

• None

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.