
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
The primary function of the role will be to perform and ensure timely trade clearing as per exchange deadline and accuracy in lifecycle event processing as per the agreed SLA’s.
This job role requires key attention to detail, good understanding of Top day Clearing function, Listed Derivatives product understanding, Lifecycle events on Futures and Options, CCPs break investigation and provide resolutions in a timely manner.
· Change Management/process improvements
o Proactively identify areas for performance and control improvements
o Understand the changes/amendments required in existing process functions or static for Reconciliations due to new client onboarding, market or broker changes or brokers onboarded, test the changes and ensure their implementation without any issues.
o Articulate business cases to management/change/IT to execute and deliver on suggested improvements
· Client Service
o Build strong relationships with all client stakeholders, end clients, client representatives, finance teams.
o Co-ordinate with different teams like reconciliation, clearing and static for timely response and resolution of all queries.
o Ensure accuracy and clarity in all deliverables to client stakeholders.
· Risk Management
o Monitor controls and checks associated with tasks in SOPs. Document these change in timely manner.
o Constantly analyze all activities to close potential risks, gaps and implement preventative/detective controls
o Ensure timely escalations in the event of a risk incident or whenever management attention is needed on a potential issue
· Team oversight
o Evey team members has been provided the right set of training to be able to deliver on the BAU.
o Ensure that relevant control checks been performed to completion of task of expected quality and task has been completed as per expected SLAs agreed.
o Allocation of daily deliverables and rotating the team members to ensure that there is proper back up for each of tasks.
o Daily team management in terms of BAU and client/internal stakeholder escalations management.
o Ensure that the Daily/weekly/Monthly MI/KPI reporting been delivered accurately and as per the expected timelines.
o Complete all admin related work for resources like leave management and resource staffing.
o Ensure that the relevant professional disciplined in maintained as per established standard of the firm like work from office days and other basic expectation from resources. Any deviation should be addressed on time through proper channels.
o Coordinate with other internal teams and ensure that the issues are addressed internally and then client is reached out in consolidated manner.
· Extended roles and responsibilities.
o As part of management group, ensure that the extended scope of deliverables are met as per the agreed timelines.
o Represent the firm as FIS management lead in all possible scenarios facing the client irrespective it’s in purview of functional limits.
o Wok constantly towards building better client services through better processes and contribute for such initiative for the firm.
Competencies
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Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Unlocking financial technology. Bringing the world’s money into harmony.
At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let's innovate together.