Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The role is a part of the Cargo SME Sales team within the Cargo Sales group. You will be responsible managing a portfolio of Small Medium Enterprise (SME) accounts, while developing, and executing strategic sales initiatives to meet Cargo Division revenue goals. You will interface with, and make presentations to SME accounts, as well as developing and maintaining strong external relationships with the management teams of small to medium, freight forwarders and shippers.

What you'll do

• Identifying and developing new business opportunities while implementing customer engagement strategies for the variety of customer segments we serve.
• Maintaining and expanding commercial relationships with customers that participate in the SME space and executing upon a go-to-market strategy to drive incremental revenue from new customers.
• Meet sales targets, both short and long term for assigned account portfolios and capture a dynamic set of performance metrics that demonstrate engagement and measurement of the effectiveness of the SME portfolio.
• Representing the interests of our customers and the sales organization in various projects
• Collaborating with the Field Sales teams, Sales Planning & Analysis and with Revenue Management to manage the evolving needs of our customers.
• Working with Cargo Operations team to provide excellent service delivery for our customers.
• Seek new partnership opportunities with both established and emerging industry associations, particularly in the small-medium freight forwarding community, with the aim of driving revenue growth in regions and industry segments that traditionally have had little access to American’s Cargo network and product suite.

All you'll need for success

Minimum Qualifi cations- Education & Prior Job Experience

• Bachelor’s degree or equivalent training/experience

Preferred Qualifi cations- Education & Prior Job Experience

• 1+ years of job-related experience within the airline, air cargo, or aviation sales industry or relevant experience
• Prior experience in airlines/transportation/freight forwarding.

Skills, Licenses & Certifications

• Strong knowledge and experience of sales with a track record of contract negotiation and implementation.
• Advanced business case writing, and PowerPoint presentation skills.
• Highly data and process driven with excellent analytical skills.
• Excellent spoken and written English skills.
• Project management skills.
• Ability to work independently and manage multiple, time- sensitive deliverables and competing priorities.
• Well versed in industry issues; trends with expertise in matters relating to cargo.
• Sound understanding of regulations and legislations governing international trade.
• Willingness to tackle complex problems with minimal supervision.

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.