Job Description

Posting number: 189670

Department: Department of Social Services

Division: County Office-Kershaw

Job classification: Eligibility Specialist I

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Summary

SPECIAL NOTICE: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Specialist (CNTY) performs general work duties related to the administration of the SNAP and TANF programs in the Economic Services Division in the Kershaw County office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and face-to-face interviews as required and process at least 50% of cases as assigned by supervisor. Ability to manage time and work under required deadlines, prioritize tasks and focus under high levels of activity in the workstation area, verbally communicate by phone and face to face contact.
• Maintains electronic case files (in agency designated system) accurately and timely for documentation and auditing purposes; safeguards confidentiality of files and information in files. Able to type and independently operate agency computers and phone equipment.
• Identifies and documents over-payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Provides services in accordance with federal and state laws and regulations and agency policies and procedures.
• Participates in training and supervisory meetings or staffing as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Prevents the agency networks and applications by safeguarding systems, equipment, and data.
• Maintains and keep current your work time, annual leave and sick leave on SCEIS.
• Performs other related duties as required.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

Examples of duties

A High School Diploma and three (3) years of experience in clerical, administrative, social work, correctional, business administration, or general business.

An Associate Degree and one (1) year of experience in clerical, administrative, social work, correctional, business administration, or general business.

A Bachelor’s Degree may be substituted for the required program experience.

Supplemental information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Kershaw County