Job Description

KEY RESPONSIBILITIES:

• Deliver timely ad-hoc and standard
  operational reports
• Identify drivers that positively/negatively
  affect the data
• Manage ad-hoc analysis and reporting
  requests
• Work with process Subject Matter Experts
  (SMEs) from each functional team
• Assist in designing insightful report views
  (excel-based or tool-based or dashboards)
• Provide regular and ad-hoc results
  interpretation to Accenture management as requested
• Build and maintain customized Analysis
  Methodology
• Perform proactive analysis
• Utilize data to identify trends and
  opportunities for improvement
• Analyze trends, data, notes, root cause
  analysis etc
• Utilize tools to perform root cause
  analysis on factors impacting the business
• Work with other teams and stakeholders to
  identify opportunities to improve performance results in accordance with
  contractual agreements between company, vendors and clients

TO QUALIFY:

Must be proficient in the following:

• Data Analytics and Interpretation
• Metrics and Predictive Analytics
• Operational Excellence
• Reporting and Analytics
• Operations Management
• SLA (Service-Level Agreement) Management

Required Skills:

• Advanced Excel, Macros, VBA
• Years of Related Work Experience: 2-3 years
• Graduate of any 4 year course with
  preference on IT graduates

Good to have: SQL, Tableau and .net