Alorica

Reports Analyst

Alorica  •  Quezon City, PH (Onsite)  •  3 months ago
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Job Description

A BRIEF OVERVIEW

Responsible for analytical reports and specialized data reports to support the execution of daily business decisions using metrics, data analysis, and reporting dashboards across regional, divisional, and operational sites using automated metrics.

YOUR DAY-TO-DAY

  • Prepares ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
  • Prepares reports on the business metrics and KPIs using automated models and reporting/dashboards for key business processes.
  • Interfaces with other technology/analytics teams to extract, transform, and comprehend data-extractions or automation solution.
  • Uses best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
  • Responds to high priority requests from business users.

A BRIEF OVERVIEW

Responsible for analytical reports and specialized data reports to support the execution of daily business decisions using metrics, data analysis, and reporting dashboards across regional, divisional, and operational sites using automated metrics.

YOUR DAY-TO-DAY

  • Prepares ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
  • Prepares reports on the business metrics and KPIs using automated models and reporting/dashboards for key business processes.
  • Interfaces with other technology/analytics teams to extract, transform, and comprehend data-extractions or automation solution.
  • Uses best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
  • Responds to high priority requests from business users.

APPLICATION PROCESS

  • Click Apply Now
  • Your application will be reviewed in 24-48 hours
  • Receive a call for a Recruitment Interview
  • Final Assessment/Interview
  • Job Offer

What Do We Have To Offer?

  • Competitive Salary Package (Basic Pay + Allowances)
  • 20% Night Differential Pay for certain roles
  • Paid Training
  • Performance Incentives
  • Free HMO, including coverage for common-law partners.
  • Life Insurance
  • Flexible Work Arrangement for certain roles
  • Sleeping Quarters Onsite
  • Employee Engagement Events

To ensure your application will be prioritized, please be advised to apply on or before March 31, 2026.

Alorica

About Alorica

We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Irvine, CA
Year Founded
1999
Website
alorica.com
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