IHG Hotels & Resorts

Reporting Specialist, Business Intelligence - Loyalty

IHG Hotels & Resorts  •  Republic of the Philippines (Onsite)  •  4 days ago
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Job Description

This role focuses on building, maintaining, and optimizing dashboards and reports that are accurate, timely, and visually effective for assigned functions. It translates business needs into

Purpose of the role

structured reporting logic, supports ad hoc analyses to validate trends, and assists in designing user-friendly wireframes. The role ensures data quality through validation and collaboration

with BI and data teams, contributes to automation efforts to enhance efficiency, and consistently applies KPI and governance standards. Additionally, it provides documentation and guidance

to stakeholders while developing technical and business expertise through ongoing learning and coaching.


Key Accountabilities

Build, maintain, and optimize dashboards, reports, and visualizations for assigned functions—ensuring outputs are accurate,

timely, and aligned with visual standards

Translate business needs into structured reporting logic with guidance; support ad hoc analysis and insights to validate trends

and support storytelling

Assist in wireframe design, applying visual best practices and ensuring outputs meet usability goals

Perform data validation and collaborate with data and BI teams to resolve inconsistencies or quality issues

Support reporting automation efforts (e.g., PowerPoint refreshes, reusable templates) that increase delivery efficiency

Apply KPI definitions and governance standards consistently across deliverables

Provide documentation or walkthroughs for tools created, helping stakeholders understand outputs

Grow technical and business acumen by participating in team reviews, peer learning, and regular coaching from senior team

members


Education

Bachelor’s in Computer Science, Statistics, Data Science, Mathematics, or Information Systems, or an equivalent combination of

education and work-related experience. Business majors considered with strong technical ability.


Experience

2–4 years in BI or analytics, with experience in dashboard development and ad hoc analysis

Technical Skills and Knowledge


Proficient in Tableau (or similar BI tool), with strong skills in dashboard creation, layout design, and interactivity

Working knowledge of SQL for data validation, joining tables, and light ad hoc queries

Comfortable analyzing trends, validating figures, and supporting business narrative development

Basic understanding of semantic layers and how they support visual data structures

Familiar with data storytelling principles and dashboard governance standards

Exposure to Python, especially for automation use cases (e.g., generating PowerPoint decks or data-driven content updates)

Proficiency in Tableau or similar BI tools is expected. Knowledge of PowerPoint automation (e.g., Python, scripting) is a plus


At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

IHG Hotels & Resorts

About IHG Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels

Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

Exclusive Partners: Iberostar Beachfront Resorts

InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Windsor, GB
Year Founded
Unknown
Website
ihg.com
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