1) Business Partnering & Requirements
• Partnering with stakeholders to clarify reporting questions, success measures, and intended decisions.
• Translating needs into clear requirements, definitions, and reporting outputs within agreed governance/standards.
• Managing expectations on what the data can/can’t answer and providing clear interpretation guidance.
2) Reporting & Dashboard Delivery
• Producing and maintaining repeatable reporting (dashboards, packs, KPI views) aligned to agreed definitions.
• Delivering timely, accurate insight and commentary, highlighting key trends, drivers, and exceptions.
• Managing a pipeline of reporting requests, prioritising for impact, and tracking actions to completion.
3) Data Quality, Controls & Documentation
• Applying robust checks (reconciliation, tolerance checks, trend validation) to ensure data accuracy and consistency.
• Investigating anomalies, raising data issues with the right teams, and following through to resolution.
• Documenting definitions, logic, assumptions, and changes so outputs remain transparent and audit ready.
4) Continuous Improvement & Ways of Working
• Improving reporting efficiency by reducing manual steps, standardising templates, and simplifying outputs.
• Proposing practical enhancements to dashboards and packs based on stakeholder feedback and usage.
• Coordinating across teams to land improvements and share best practice.
5) Coaching / Supporting Others
• Acting as a knowledgeable point of contact for less experienced colleagues (e.g. checking work, sharing approaches, helping unblock problems).
• Leading project steps within a broader initiative or owning ongoing activities/objectives end to end.
