Job Description

The MIS & Reporting Analyst is responsible for supporting insurance reporting, reconciliations, bordereaux processing, and operational reporting across the Australian and New Zealand insurance markets. The role ensures accurate reporting, banking administration, debtor oversight, and data management while collaborating with internal teams, insurers, and brokers to maintain compliance, improve processes, and support efficient business operations.

• Prepare and submit insurer bordereaux reports in line with reporting requirements and internal processes.
• Reconcile broker commission statements and ensure reporting accuracy across relevant systems.
• Manage daily bank downloads, payment notifications, and support claims and refund payment processing.
• Assist with debtor management, credit control activities, and operational or financial reporting tasks.
• Review data quality, identify inconsistencies, and maintain accurate reporting records and documentation.
• Collaborate with development teams and internal stakeholders to improve reporting processes and system functionality.
• Support cross-functional teams while managing workloads effectively in a fast-paced, detail-oriented environment.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, or a related field is preferred.
• Minimum 5+ years of experience in insurance operations, MIS reporting, reconciliations, broker support, or similar analytical roles.
• Strong background in insurance reporting, bordereaux processing, policy administration, or broker accounting is highly desirable.
• Advanced Excel skills with strong analytical, mathematical, and problem-solving capabilities.
• Experience with reconciliations, banking administration, payment processing, and reporting accuracy checks.
• Strong organisational, communication, and stakeholder management skills, with the ability to work in fast-paced environments.
• Ability to work independently and collaboratively, with experience supporting international or offshore operations considered an advantage.

Benefits

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Monday to Friday 9:00 am to 6:00 pm BST/GMT (adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. 

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/