Job Description

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

The Reporting Analyst supports a portfolio of tools and reports that are needed to generate business insights and actions across business functions. This role works to execute timely and accurate reporting while partnering closely with end users to improve and maintain the relevancy of information provided. These efforts allow team members to effectively execute their responsibilities and make informed decisions for the betterment of the company and our customers

What You'll Do:

The Reporting Analyst supports a portfolio of tools and reports that are needed to generate business insights and actions across business functions. This role works to execute timely and accurate reporting while partnering closely with end users to improve and maintain the relevancy of information provided. These efforts allow team members to effectively execute their responsibilities and make informed decisions for the betterment of the company and our customers

• Design business analysis and data recording systems for use throughout the department
• Maintain databases and perform updates as necessary to ensure accuracy
• Regularly examine data reports to locate and resolve mistakes throughout
• Accurately analyze and collect data for various types of business reports
• Create business reports that provide insight into key data points
• Communicate the results of data analysis in written and verbal form to managers
• Support various departments, including marketing and sales, in reaching their goals through analysis
• Monitor data to identify changes in financial and business trends
• Understand customer requirements and analyze data to quantify the value proposition to our customers, as required
• Present results in a clear and concise manner for both internal and external presentations
• Develop analytical tools and dashboards that allows our teams to efficiently report on datasets
• Support and manage our platforms as administrator, create dashboards and custom reporting or data fields.
• Create reports and develop tools and processes to automate reports.
• Analyze large amounts of data
• Use Structured Query Language (SQL) and other coding languages to extract data.
• Align reports to business objectives and key performance indicators.
• Collaborate with other business areas and leaders to identify reporting needs.
• Access existing databases and creating processes for storage of new data.
• Champion company core values and other company programs
• Other duties as assigned

Education

Completed Post-Secondary education in a related field

Experience

Advanced knowledge of Microsoft Excel to create pivot tables, graphs and charts

Previous experience with analytical platforms, data aggregation, and analysis tools, in various disciplines (operational/financial/human capital/consumer/marketing)

Experience working on reporting and visualization tools such as PowerBI

Strong analytical / critical thinking and problem solving skills

Working knowledge of Python, SQL, VBA would be an asset

Analytical skills that allow for the development of data-driven reports

Demonstrated ability to manage time and prioritize projects to meet deadlines

One to three years of experience as a financial or business analyst, preferred

Experience in SAP, object-oriented programming and other data analysis programs would be an asset

Strong written and verbal communication skills to effectively relate data to coworkers

Excellent critical thinking skills to help solve business problems and make decisions

Tendency to pay close attention to small details that could impact results

General knowledge of business operations, objectives, strategies, process and information flow

Certificates, Licenses, & Registration:

There are no personal certification, licensing, or registration requirements for this job, however Excel and/or PowerBI Certifications would be an asset.

Reports to: Data Analyst

Why Join Us?

• Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
• Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
• Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
• Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
• Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
• State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
• Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers

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Website – https://www.billgosling.com/careers

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s privacy policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!