Job Description

About Epta

Join Epta UK After Sales department as a Reporting Administrator and play a key role in supporting the department as part of a team. You will thrive in a collaborative, fast-paced environment, working in a passionate team.

This exciting permanent role is located at our Bradford Office and offers hybrid working with 3 days in office and 2 days home working after completion of training period.

Weekly hours of 37.5 working times of 08:00 and 16:15.

Your Contribution (Job description)

The ideal candidate will be able to complete tasks and reports, efficiently and effectively using excel formulas such as VLOOKUPS & Pivot tables, as well as updating of graphs. A positive & proactive approach is required with a willingness to learn the role in depth. You will report to the UK Data Analytics Manager but take day to day instruction from the Senior Data Analyst.

Responsibilities

In this role, you'll engage in a variety of activities, focused on performance, outstanding works reports, activity reports. Here are some key responsibilities:

• Daily, Weekly & Monthly After Sales reports including customer open reports, KPI & SLA reports. These reports will be issued to department stakeholders at various levels. Ensuring report accuracy and issuing within set timescales.
• Ensure Data is cleansed and validated prior to issuing reports.
• Covering tasks in periods of absence including Engineer payroll data, liaising with onsite engineers.
• Having the ability to identify anomalies within data and if found raise the issue with the Senior Data Analyst to ensure report accuracy.
• Using a variety of internal systems and customer portals to collate data for reports

Your Journey (qualifications & skills)

You will have strong communication skills, with the ability to work well within a small, focused team. Have an open mind to change and willingness to learn. Additionally, you should bring:

• Able to work under pressure and to tight deadlines, with the ability to switch tasks and priorities at short notice
• High level of MS Office 2+ years (Excel & Outlook etc.)
• Accuracy and attention to detail. With the ability to follow instructions from ad hoc requests.

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That’s why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

Join Epta, where you'll experience a great blend of new technologies and a modern workplace culture.

We take development opportunities seriously! Take part in a variety of training through our Learning Management System (LMS) Catalogues.

Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.

Balance work and personal life perfectly with our flexible working hours.

Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

At Epta, diversity drives progress. With a presence in over 100 countries, we thrive thanks to the talent and perspectives of our global team. Our commitment to inclusion is embodied in the Epta Diversity & Inclusion Manifesto– a concrete step toward a more equitable future. Created by a 30-member committee representing all regions, the manifesto reflects our belief that leadership means valuing every voice. Through collaboration and shared purpose, we’re building a culture where everyone can grow, contribute, and feel truly seen.

Learn more about Diversity & Inclusion here

Step into something fresh—apply to be part of Epta’s dynamic team!

Don’t let a few unmet requirements hold you back! If you’re excited about the role and believe you can excel, click “ Apply” anyway. We value fresh ideas and energy and can’t wait to see what you’ll bring to the team.