About Us
Interface Systems is a leading managed service provider delivering business security, managed network,UCaaS, and business intelligence solutions to distributed enterprises. We enhance security, streamline connectivity,optimizeoperationsand reduce ITcosts,maximizingROI for the nation’s top brands. Ourcompanyvision is to enable enterprises to innovate faster and adapt to market forces. We bring this to life through our mission of inspiring B2C enterprises to deliver amazing customer experiences by safeguarding people and assets, enabling seamless connectivity solutions, and uncovering business insights.
Our mantra as a team isrelentlesscustomer support. We are passionate, and quite honestlyobsessed,aboutdelivering an amazing customer experience. We do this through fostering an Interface company culture for our employees focusedaroundcollaboration,commitmentand fun. Come join our dynamic and growing team and make a direct impactina company committed to growth and transformation, all in service of delighting our customers and our employees.
As part of theMarketingorganization, the Interface Governance Team plays a critical role in supporting company growth and customer retention through data-driven insights.
The Report Developeris responsible fordesigning, developing, andmaintainingreporting solutions that deliver actionable insights for both internal stakeholders and external customers.This role partners cross-functionally to translate business needs into scalable reporting solutions, ensuring data accuracy, consistency, and alignment with governance standards.
This position requires a strong blend of technicalexpertise, analytical thinking, and stakeholder engagement, with an emphasis on driving business value through data.
Responsibilities
Design, develop, andmaintainreports and dashboards in Power BI to support business and customer reporting needs
Build scalable data models and implement efficient report design using DAX, relationships, and performance optimization techniques
Develop and manage reporting solutions across multiple platformssuch asOracle, Salesforce, Qualtrics, Manitou, and other data sources
Perform data extraction, transformation, and validation using tools such as Power Query and SQL
Ensure reports are user-friendly,accurate, and aligned with business requirements
Partner with cross-functional teams to gather, define, and document reporting requirements
Translate business needs into technical specifications and reporting solutions
Manage intake of reporting requests and effectively scope project requirements, timelines, and priorities
Communicate insights, findings, and recommendations to both internal stakeholders and external clients
Ensure data accuracy, consistency, and integrity across all reporting outputs
Follow and contribute to data governance standards, reporting best practices, and documentation
Maintain and support the full lifecycle of reporting solutions, including enhancements and issue resolution
Monitor andoptimizereport performance, refresh schedules, and data pipelines
Proactivelyidentifyopportunities to improve reporting, uncover insights, and drive business decisions
Qualifications
Bachelor’s degree preferred
Proficiencyin Power BIrequired
Proficient in Excel including formulas, pivot tables, and charts/graphs.
Experience: 3+yearsexperienceusing reporting systems and Excel.
1-3 Years Power BI experiencerequired
Specialized Knowledge, Licenses, etc.: Proficient in Excel and working with data, comfortable with Microsoft Office Suite (Outlook, Power Point, and Word are essential); Power BI experience required; client management systems i.e.:SalesForceand Oracle; alarm management systems and processes preferred.
Specific Skills: Problem solving, ability to understand data from multiple sources is vital; good communication skills (verbal and written); attention to detail; ability to manage multiple projects; time management; Dependable and work with a high sense of urgency; Ability to work independently, manage time appropriately to prioritize and complete multiple simultaneous assignments.
Experience working with developers is a plus.
Project Management experience is a plus.
Industry experience: telecommunications or alarm, CCTV/security field, network preferred.
Base range for this role is $90,000 - $100,000 Pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. For more information about the perks and benefits of working at Interface, please check out our careers page.
EEO Statement
Interface Systems will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. The contractor will take affirmative action to ensure that applicants are employed and that employees are treated during employment, without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; andselectionfor training, including apprenticeship.
Interface Systems will, in all solicitations or advertisements for employees placed by or on behalf of the Interface Systems, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability.
Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.
If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.
Interface Systems is a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses. We simplify operations, maximize ROI and deliver relentless support for the nation's top consumer-facing brands.
Our virtual security guards, operating from interactive security operations centers (iSOCs), use video and audio technologies to provide real-time assistance to our customer teams. Our integrated, cloud-based solutions that leverage security cameras and intrusion sensors help our customers uncover actionable data on consumer experience, employee productivity, and compliance gaps. Our network engineers can remotely monitor and troubleshoot connectivity issues to keep customer networks running 24X7.
Our managed service offerings are designed to help loss prevention, operations, and IT teams simplify their operations through vendor consolidation, innovative technologies, standardized hardware, and streamlined processes. Our extensive technology partnerships together with our domain expertise, give our customers the ability to roll out game-changing solutions and gain a significant competitive advantage.
