Job Description

As a Service Center Repair Technician you will:

• Troubleshoot, repair, or calibrate electronic and optical test equipment as required
• Operate various test equipment and tools needed to perform repairs and calibrations
• Document parts, labour time, and analysis notes in SAP ERP
• Provide repair estimates as required

This Job Description indicates, broadly, the duties of this position. It should be noted that the job title nor this Job Description limits the duties of this position, and the company may require you from time to time to do any other duties within your capacity.

What we’re looking for

• Experience electronic and fiber optic equipment
• Experience with analog and digital electronic circuits and technology is required
• Experience with handling of electronic equipment is required
• Experience with electronic troubleshooting and repair methods is required
• Experience with the use of ERP (experience with SAP is an asset)
• Knowledge of EXFO products and operation would be an asset
• Very good computer literacy and understanding of databases, email, and spreadsheets.
• Good verbal and written reporting skills.
• Excellent attention to detail to produce a high-rate of ‘right-first-time’ results in all work.
• Ability to learn new skills, technologies, and ideas rapidly.
• Ability to work to within deadlines and under pressure while maintaining a positive attitude at all times.

Required Aptitudes

• Customer, action, and results-oriented
• Versatility
• Strong sense of responsibility and organization
• Autonomy, attention to detail, and accuracy
• Ability to work as part of a team

Requirements

• Relevant experience: Minimum 2-3 years of electronic test equipment service experience with good understanding of electronics. Experience with optical equipment is beneficial.
• Language requirement: English (spoken, reading, writing)
• Education: minimum College in electronics program

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.