JOB TITLE: REPAIRS TECHNICIAN
About This Job:
Q-Sourcing
Limited trading as Q-Sourcing Servtec is a manpower management solutions firm
operating in the East African Region in the countries of Uganda, Kenya,
Tanzania, Rwanda, and South Sudan.
On behalf of
our client, we are looking for a competent
,
skilled, and experienced
Repairs Technician
to work in
Nairobi, Kenya
Job Summary:
The
jobholder is responsible for ensuring swap stock availability by conducting
technical repair and testing of the client’s faulty products returned to the
warehouse, including smartphones and other assorted accessories.
DUTIES
& RESPONSIBILITIES:
·
Carrying out component analysis of
relevant client products e.g. Smartphones
·
Carry out the initial screening and
quality checks of all the client’s faulty devices to identify product failure
reasons.
·
Carry out technical repairs of all
client products using hand tools and power tools
·
Consistently advancing technical
knowledge especially upon when new product entry and discovery of new fault
codes.
·
Testing and inspecting products after
repair to identify possible problems that could lead to future product failures.
·
Product refurbishment and “making new”
of all repaired products before dispatch to retail outlets.
·
Maintaining equipment by performing
regular maintenance checks, replacing parts, or performing repairs to repair
equipment such as hand tools and power tools
·
Diagnosing problems with repair
equipment and making recommendations for repair or replacement
·
Ensure accurate data capture and
tracking of all repaired units, fault codes and resolutions in a timely manner.
·
Conducting periodic cycle counts and
monthly stock count.
·
Adherence to set Kaizen 6S principles
·
Meet the daily set targets of repair
products per day to ensure the required swap stock is availed
KNOWLEDGE, SKILLS, AND EXPERIENCE:
·
Education
:
A minimum of Diploma in electronics engineering or relevant education
·
Experience
:
At least 1 year of professional experience in electronics engineering with
relevant repairs experience
·
Ability to communicate technical
information on a regular basis, both verbally and in writing
·
Well versed with the various systems,
tools, and procedures used in testing & failure analysis
·
Experience in using or a desire to
learn the required software.
·
Good attitude towards acquiring new
knowledge
·
Able to work under pressure and tight
datelines
·
Self-motivated and able to work
independently
·
Good Interpersonal skills
·
Hands-On experience working with
embedded systems
Interested
and qualified applicants should submit their applications through the link
below.
Note:
Only shortlisted applicants will be
contacted.
Q-SOURCING SERVTEC IS AN EQUAL
OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
Education
:
A minimum of Diploma in electronics engineering or relevant education
·
Experience
:
At least 1 year of professional experience in electronics engineering with
relevant repairs experience
·
Ability to communicate technical
information on a regular basis, both verbally and in writing
·
Well versed with the various systems,
tools, and procedures used in testing & failure analysis
·
Experience in using or a desire to
learn the required software.
·
Good attitude towards acquiring new
knowledge
·
Able to work under pressure and tight
datelines
·
Self-motivated and able to work
independently

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. With over 15 years in business and a combined 25 years plus personnel experience, we have built a company uniquely equipped to provide quality personnel & skill individuals to improve productivity through customized services.
Q-Sourcing Servtec group is a member of Servtec International Group, a business solutions group with presence in over 13 countries worldwide with consistent excellence in Human Resources Management, Training, Fire Fighting and SHEQ support.