Req ID:515261
Location: Mansfield (On-Site)
Appointment Basis: Permanent
Apply by: 16/7/26
Salary + Benefits: 37k- Pension, Contributed Healthcare, plus many other Flexible benefits.
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Your future role:
To ensure all customer enquiries, quotations and orders are processed using the ALSTOM Electronics business systems to a high standard of right first time and efficiency. Close liaison with planning, manufacturing, engineering and sales to support high overall standards of customer service is required. Provide fast resolutions for any service-effecting issues and raise overall standards in customer focus.
We'll look to you for:
Responsibility for ensuring all Customer enquiries, quotes and orders are processed on business systems right first time and in line with Customer requirements.
Responsible for communication of any customer concerns.
Main point of contact’ for general customer enquiries.
Ensure all visitors and customers to ALSTOM Electronics receive a high service level.
Support business in general administration duties as required in an efficient, effective and professional manner.
To adhere to deadlines & targets set by Operations Manager. Report all HR/HSE issues.
Establish good working relationships with assembly teams, sales, purchasing, and other key members of the business.
Ensure KPI targets for delivery and service levels are consistently achieved.
Ensure full compliance with ALSTOM quality standards.
All about you:
We value passion and attitude over experience. Thats why we dont expect you to have ecvery single skill. Instead we've listed some that we think will help you succeed and grow in this role:
A good understanding of administration, order coordination, planning, MS Office, MRP and quality systems is required.
Experience within a relevant manufacturing environment, using latest business and office computer systems.
Education to Diploma level in business administration / Sales coordination.
The individual must be well organised, disciplined, logical thinking, self-motivated, team player, able to communicate at all levels and above all be highly “innovative” in delivering high standards in processing customer orders and general administration work.
Things you’ll enjoy:
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
Equal Opportunity Statement
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Job Type:#LI-CC1 .
Alstom commits to contribute to a low carbon future by developing and promoting innovative and sustainable transportation solutions that people enjoy riding. From high-speed trains, metros, monorails, trams, to turnkey systems, services, infrastructure, signalling and digital mobility, Alstom offers its diverse customers the broadest portfolio in the industry. With its presence in 63 countries and a talent base of over 80,000 people from 175 nationalities, the company focuses its design, innovation, and project management skills to where mobility solutions are needed most.
