Rydon

Repairs Administrator

Rydon  •  £29k/yr  •  Dartford, GB (Hybrid)  •  13 days ago
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Job Description

We now have an exciting opportunity for a Repairs Administrator to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company.

Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.

Job Purpose

Do you have a passion for helping others? Are you proud of your strong people skills, organisation skills and enjoy solving problems? If so, why not consider joining Rydon as a Scheduler?

This is a varied role where you will organise the diaries of our maintenance engineers to make sure that they attend and complete repairs on behalf of our residents/customers. This role is challenging, fast paced and is pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will be responding to reactive call outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements / security is adhered to. You will also monitor works to ensure that they complete on time so that the engineer is able to attend to their next job.

You will use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as and when emergencies need to be booked in or when extra time is needed. In addition to managing the time of our directly employed engineers, you will also arrange for subcontractors to complete specialist repairs, making sure all jobs are closed down on the system once completed. You will also liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works.

What we can offer you

  • A clear pay structure starting with a competitive starting salary of £28,932 per annum and increasing as you develop and achieve in the role
  • 25 days holiday
  • Incentives and recognition for your performance
  • Full training, ongoing coaching and support
  • Pension Scheme: 4% contributory.
  • Free Eyesight test and Flu Vaccinations
  • Health Cash Plan: helping you spread the cost of essential healthcare
  • 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
  • Wellbeing and mental health champions readily available at work.
  • Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
  • Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
  • Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
  • Opportunities to progress your career across the business.

Where will I be working?

We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture.

This is a permanent full time position and working hours are 40 per week, Monday to Friday 8am to 5pm.

If you’re looking for a full-time and rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you.

Experience Required

Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial.

Above all you will:

  • Enjoy working in a busy and fast paced environment
  • Have an aptitude for problem-solving
  • Have strong administration skills and attention to detail
  • Be computer literate – able to use Microsoft Office, Outlook and Google Maps.
  • Have a passion for great customer service and a excellent telephone manner

If this sounds like you we'd strongly encourage you to apply.

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.

To apply online, please use the 'apply for this job link' at the top of this page.

Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.

For details on our rewards, recognition and benefits please click here.

For more details on our culture and what it’s like to work at Rydon, please click here.

Further information on how to apply can be found by clicking here.

Rydon

About Rydon

At Rydon we provide hard facilities management and property maintenance services for housing, healthcare and local authorities. Across the UK we maintain hospitals, homes, local authority buildings and emergency service facilities.

Our experience has taken us across a variety of sensitive healthcare environments, including specialist mental healthcare facilities, community hospitals and rehabilitation units. Our expertise ranges from the construction of substantial community hospitals to our current provision of maintenance services to over 300 buildings for 20 Trusts

Across London, our Maintenance teams maintain thousands of homes. We work closely with residents across many housing schemes, aiming to minimise disruption when repairs are required and ultimately aiming to ensure that the communities we work with are better places to live

Rewarding Careers:

We take pride providing an environment in which individuals can develop their careers. We offer exciting career opportunities and excellent training, a diverse workplace and competitive benefits across all our business divisions.

Rydon's Culture:

Rydon’s culture is one of commitment, excellent professional standards and respect for our employees, clients, partners and suppliers. We approach everything we do with transparency, honesty and respect.

Our business is built on the foundations of Integrity, Teamwork, Professionalism and Partnership. Our people share these principles in whichever role they work – on site as a skilled maintenance engineer, contract management teams, corporate services, within our contact centre or in our branch offices

For more details, please visit: http://www.rydon.co.uk

For careers information, please visit: https://careers-rydon.icims.com/jobs/intro

Industry
Automotive & Mobility
Company Size
201-500 employees
Headquarters
Forest Row, GB
Year Founded
1978
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