Job Description

Work at OMRON!

Omron is a leading global manufacturer of industrial automation products focused on sensing and control technologies. Omron Automation-Americas, headquartered in Hoffman Estates, IL, is the industrial automation subsidiary of Omron Corporation, a $8 billion global technology company celebrating more than 80 years of success.

Omron Automation-Americas is looking for a Repair Technician to repair Omron products across motion, PLC, HMI, barcode, vision, safety, and automation technologies. The role also diagnoses, repairs, and tests Delta Tau and MicroScan products on specialized test benches. The technician delivers accurate, efficient repairs that meet quality standards.

Our Commitment to Employees:

• Training and Career Development Program to give employees a learning path with the necessary tools and resources they need to help build their career at Omron.
• Great financial opportunities with competitive compensation, immediate 401k match with 100% vesting, profit sharing, and Blue Cross Blue Shield for medical, dental, vision and prescription drug benefits.
• Community Awareness that includes activities with local non-profit organizations and a Matching Gift Program.
• Work-Life Balance with Flexible Work Arrangements, Flexible Work Hours, and Sick/Vacation/Holiday Pay.
• Wellness Activities such as Walking Contests, Nutritional Learning Sessions, On Site Flu shots and Health Screenings.

Responsibilities:

Operational Support:

• Manage the RMA backlog and support daily Dallas Repair Center operations, keeping work moving and repair turnaround on track. Support the center’s transition toward Product Care Center capabilities as service needs expand.

Technical Repair and Troubleshooting:

• Repair Omron products across motion, controllers, HMIs, PLCs, barcode, vision, safety, and automation, along with Delta Tau and MicroScan products.
• Diagnose complex failures through structured and unstructured troubleshooting using advanced diagnostic tools and test benches.
• Perform SMT board-level repairs by diagnosing faults and replacing defective components, circuit boards, wiring, and connectors.
• Use technical diagrams, schematics, and manuals to guide accurate repairs.

Testing and Quality Assurance:

• Test, calibrate, and configure repaired devices to verify operation against product specifications.
• Record test results, pass/fail status, and any deviations from expected performance.
• Certify repairs according to established procedures and applicable safety and quality standards.

Documentation and Reporting:

• Maintain repair records with diagnostic steps, parts used, and labor time.
• Complete customer repair documentation and provide timely repair-status updates to the Repair Center Manager.
• Develop or update repair work instructions and standard operating procedures (SOPs). Report recurring failures and recommend process or product design improvements.

Maintenance and Process Improvement:

• Maintain Omron test equipment to support reliable operation and minimize downtime.
• Review repair workflows and test procedures, then implement approved changes to improve efficiency and repair quality.
• Collaborate with engineers and technicians to resolve complex problems and improve repair outcomes.

Customer and Team Support:

• Provide technical guidance to customers and internal teams on the use, installation, and maintenance of repaired products.
• Represent Omron's Guiding Principles in interactions with colleagues, customers, and distributors.

Requirements:

Education

• Associate or bachelor's degree in engineering, electronics, or a related field, or electronics technician training at a technical or trade school. Soldering certification preferred.

Experience

• At least five years of professional experience in technical repair, including at least three years repairing and troubleshooting industrial automation equipment such as Delta Tau and MicroScan products, motion control, HMIs, PLCs, barcode, vision, and safety products.

Competencies:

• Takes ownership of assigned work and follows repair issues through to resolution.
• Works collaboratively and independently with limited day-to-day direction.
• Communicates repair findings clearly in writing and in conversation with customers and coworkers.
• Organized and detail-oriented, with disciplined repair documentation and quality control.

Knowledge, Skills and Abilities:

• High-quality soldering and rework skills; soldering or IPC certification is a plus.
• Strong troubleshooting skills in electronics, control systems, and industrial automation, with the ability to diagnose complex technical issues in a fast-paced environment.
• Proficiency in MS Office applications, including Word, Excel, and PowerPoint.

Travel

• Up to 25% travel

Don’t meet every single requirement? Studies have shown people are less likely to apply to jobs unless they meet every single qualification. At Omron, we are dedicated to building an inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Omron is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Location

Omron Electronics LLC.-OEITX