Repair Technician
Surface Experts of SW Charlotte & Rock Hill
Build a Career Repairing Instead of Replacing
Do you enjoy working with your hands? Do you take pride in quality workmanship? Are you the type of person who notices details that others miss?
Surface Experts repairs damaged bathtubs, countertops, cabinets, flooring, appliances, furniture, and many other hard surfaces instead of replacing them. Every repair is different, making this an exciting career for someone who enjoys solving problems, learning new skills, and seeing the results of their craftsmanship every day.
Why Join Our Team?
- Base salary plus performance bonuses beginning on Day 1
- No nights, weekends, or mandatory overtime
- Paid holidays and accruing vacation
- Paid hands-on training with an experienced technician
- Company vehicle and all tools provided
- Ongoing technical training and advancement opportunities
- Supportive team environment with leadership that works alongside you
- Local, award-winning small business with a growing future
We opened in 2023 and quickly became one of the top-performing Surface Experts franchises in the country. While we're proud of our awards, we're even more proud of the team we've built. We believe in recognizing great work, investing in our employees, and creating long-term careers.
What You'll Do
- Complete an average of four high-quality repairs each day while managing your schedule efficiently and delivering an outstanding customer experience.
- Repair bathtubs, countertops, cabinets, flooring, appliances, furniture, and other hard surfaces.
- Learn and follow our proven repair process.
- Match colors, textures, and finishes to create nearly invisible repairs.
- Deliver exceptional customer service and communicate professionally with customers.
- Document completed work using company software.
- Keep your company vehicle, tools, and materials clean and organized.
- Represent Surface Experts professionally at every jobsite.
- Take pride in doing the repair right the first time. We value high-quality craftsmanship, attention to detail, and working efficiently without sacrificing the quality of the finished repair.
What We're Looking For
Successful technicians often come from construction, painting, manufacturing, auto body, cabinet finishing, flooring, facilities maintenance, woodworking, military service, or other skilled trades.
You'll be a great fit if you have:
- Experience working with your hands through work or hobbies
- Strong attention to detail
- Ability to distinguish and match colors accurately
- Excellent customer service and communication skills
- A valid driver's license and clean driving record
- Dependability, integrity, and a strong work ethic
- The ability to work independently while supporting your team
Artistic experience is a plus but not required. If you enjoy creating, repairing, restoring, or building things, we'll teach you the rest.
Success in This Role Looks Like:
- Customers consistently rate you highly and recommend our services.
- Repairs are completed with exceptional quality and minimal callbacks.
- You take ownership of your work and continuously improve your skills.
- Your vehicle, tools, and materials stay clean, organized, and ready each day.
- You contribute to a positive team culture by living our Core Values.
Our Mission
To develop outstanding teams by investing in strong relationships.
Together, we solve our customers' problems while reducing the waste of time, money, and materials that end up in landfills.
Our Core Values
- Serve Others
- Be a Problem Solver
- Trust the Process
If you're looking for more than just another job and want to build a rewarding career with a growing company, we'd love to meet you. Apply today!
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
