Enterprise Mobility

Repair Representative - Las Vegas, NV

Enterprise Mobility  •  $19.67/hr  •  Las Vegas, NV (Onsite)  •  4 days ago
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Job Description

As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Repair Representative!

The Repair Representative is responsible for assisting customers with emergency needs in terms of tow, rental, glass and physical damage repair coordination. The Repair Representative obtains, evaluates, analyzes, negotiates and monitors tow, rental and glass repairs and assists with coordination of body/mechanical repairs as needed.

This is a full-time work from home position that will allow you to work 100% from your home residence in the Las Vegas Metropolitan area or surrounding counties. Our department operates between the hours of Monday through Friday 5 am - 5 pm PST. The schedule for this position is 8:00 am - 5:00 pm PST.

The pay range for this position is $18.22-$19.67 per hour USD. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.

Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 770,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

Responsibilities

Responsibilities include:

  • Field calls to assist customers with emergency needs including tows, rentals, and physical damage coordination
  • Analyze and negotiate repair time and parts prices with glass vendors and tow facilities to ensure accurate and cost effective repairs
  • Ensure payment of vehicle repairs and parts invoices in a timely manner
  • Analyze and negotiate repair time and parts prices with body shops, dealerships and miscellaneous repair facilities, to ensure accurate and cost effective repairs as needed
  • Review Fleet Group and Vendor insurance compliance and process issues, handle certificate renewals and report findings to Repair/Compliance Supervisor
  • Work closely with all Risk Management teams to achieve and maintain department expectations and goals
  • Assist Claims Support Coordinators and Repair Compliance Coordinators as needed

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Qualifications include:

  • Must reside in the Las Vegas, NV area or the immediate surrounding NV counties
  • Minimum of (1) one year or more of customer service experience
  • Minimum of (1) one year or more of administration experience
  • Intermediate knowledge of Microsoft Office applications (Word, Excel)
  • Automotive repair experience preferred
  • Bachelor’s Degree or Associate’s Automotive Degree in Collision Repair or similar field preferred
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must have the ability to meet all work from home technical requirements

Work from Home (WFH) Requirements:

  • Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
  • High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)

Competency Based Qualifications:

  • Executing
  • Customer Service
  • Detail-Oriented
  • Analyzing
  • Communication
  • Flexibility
Enterprise Mobility

About Enterprise Mobility

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.

Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.

Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.

That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
St. Louis, Missouri
Year Founded
Unknown
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