Job Description
Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.
Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.
To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.
Responsibilities:
• Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)
• Perform preventative maintenance responsibilities on all guest rooms as assigned
• Maintain all mechanical items in guest rooms and public areas.
• Work as a team to keep the back of house areas and equipment in safe, good working order.
• Clean all work areas after completing job.
• Assists mechanics and external contractors in repairs of hotel property and equipment.
• Completion of all assigned work orders and daily tasks.
• Receive direction for house calls via radio.
• Have a thorough understanding of Omni fire alarm procedures and other emergencies.
• Have a thorough understanding of Omni Hotel rules and regulations.
• Have a thorough understanding of OSHA rules and regulations.
• Be familiar with all hotel amenities and hotel facilities
• To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
• Maintain 4 - Star/4 – Diamond Standards of guest service
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Effectively operate computer, two way radio, power and hand tools required to complete responsibilities.
• Deliver personalized, memorable guest experiences by utilizing the Power of One
• Perform other duties | special projects as assigned by Engineering Management
Qualifications:
• Excellent customer service and problem solving skills
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Maintain a professional business appearance, attitude, and performance
• Prior building maintenance experience and/or relevant technical training
• Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.
• Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.