Job Description
Position Summary
WEG Electric Corp. has an exciting opportunity for a Repair Engineering Specialist II to join our Customer Service Aftermarket team. This position is responsible for evaluating, troubleshooting, testing, and supporting the repair of WEG low-voltage and medium-voltage drives, soft starters, motors, and related industrial equipment. The Repair Engineering Specialist II serves as a technical resource for repair operations, spare parts recommendations, repair quotations, and lifecycle service solutions. This role works closely with customers, engineering, field service, manufacturing, and sales teams to deliver high-quality repair solutions that maximize equipment reliability and customer satisfaction.
Primary Responsibilities:
- Perform technical evaluations, inspections, testing, and troubleshooting of WEG products and systems.
- Diagnose failures involving drives, soft starters, motors, control systems, power electronics, and related equipment.
- Conduct root-cause failure analysis and recommend corrective actions based on testing results and technical findings.
- Manage assigned repair evaluations from receipt through completion, including technical scope, testing requirements, parts identification, documentation, and status updates.
- Prepare repair quotations for WEG automation products and low-voltage and medium-voltage spare parts using established processes and approval guidelines.
- Identify replacement parts and recommend solutions based on product condition, configuration, obsolescence, and lifecycle requirements.
- Support modernization, retrofit, capital project, and long-term service agreement opportunities through technical recommendations and service planning.
- Serve as a technical point of contact for customers regarding repair findings, recommendations, repair status, and service requirements.
- Coordinate technical issues with Engineering, Quality, Manufacturing, Field Service, Sales, Supply Chain, and other internal teams.
- Maintain accurate repair records, technical reports, testing documentation, and service recommendations.
- Support continuous improvement initiatives focused on repair quality, turnaround time, safety, documentation, and customer satisfaction.
- Assist in the training and development of less experienced team members by sharing technical knowledge and best practices.
- Maintain repair laboratory equipment, tooling, workstations, and testing systems in accordance with departmental standards.
- Continue developing advanced product and application knowledge through training and hands-on experience.
- Perform additional duties as assigned.
Education
- High school diploma or equivalent required.
- Technical education in electrical technology, electronics, industrial automation, electromechanical technology, or a related field preferred.
Experience & Knowledge:
- 1 to 2+ years of experience in industrial automation, repair operations, electrical or electronic equipment troubleshooting, field service, or aftermarket technical support.
- Strong troubleshooting and problem-solving abilities.
- Ability to interpret electrical schematics, wiring diagrams, manuals, and technical documentation.
- Knowledge of industrial electrical equipment, control systems, and power electronics.
- Strong organizational skills with the ability to manage multiple projects and priorities.
- Effective verbal and written communication skills.
- Ability to work independently while collaborating across multiple departments.
- Proficiency with Microsoft Office applications.
- Experience with SAP or similar ERP systems preferred.
Preferred Technical Experience:
- Low-voltage and medium-voltage drives.
- Soft starters and motor control systems.
- Industrial motors and rotating equipment.
- Power electronics and industrial automation systems.
- Repair operations and aftermarket service environments.
- Spare-parts identification and support.
- Technical and commercial quotation preparation.
- Root-cause analysis and failure investigations.
Location
Travel:
- Up to 25% travel may be required for customer visits, training, technical evaluations, or support activities.
Schedule
About WEG Electric Corp.
WEG Electric Corp. is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG Electric Corp. operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG Electric Corp. does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
