Job Description

• Assess incoming tools and determine the appropriate repair path, whether internal, external, or across branches
• Manage repair orders and communicate effectively with customers about repair status, invoicing, and follow-ups
• Work closely with various departments, including rental, customer service, and sales, to ensure efficient operations
• Maintain accurate records for repairs, assist with inventory counts, and handle warranty claims
• Ensure the warehouse is organized and prepared for high volumes of tools and special events

• Mechanical aptitude
• Construction industry previous experience or knowledge preferred
• Strong computer skills and ability to learn new software
• Highly motivated
• Detail-oriented
• An exceptional work ethic
• Ability to work in a team environment

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account and 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities 
• Company provided tools, equipment, and uniform
• Safety Shoe Reimbursement

• Ability to stand on a hard surface for extended periods of times
• Ability to lift 50lbs on a daily basis
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.