Job Description

In this role you will oversee shop operations and lead a talented team of technicians, ensuring every vehicle leaves our facility in quality condition.

This is not a role where you are just managing a shop. You are the conduit between technical precision and award-winning customer service.

Key Responsibilities include:

• Operational Leadership - Oversee the daily workflow ensuring maximum throughput and quality control.
• Team Management - Recruit, mentor and develop the skills of existing and new team members.
• Financial Oversight - Manage the shop P&L and budget while optimising labour and material costs.
• Customer Experience - Maintain an already high CSI (Customer Service Index) by providing transparent communication to our customers.
• Safety and Compliance - Ensure the site and team members meet all HS&E requirements.

About You:

• Experience - Minimum 3 years in the Collison repair industry in a Management or lead Estimator role.
• Technical Knowledge - Understanding of modern repair techniques and paint systems.
• Software - Experience with Audanet & Parts Check
• Certifications - Trade qualified Panel Beater or Spray Painter highly regarded.
• Soft skills - The ability to thrive in a fast paced environment.

Capital SMART continues to lead the way in accident repair technology! We take pride in our strong partnerships and the ongoing growth that’s driven by our dedicated team of over 1,600 members across Australia and New Zealand. Our focus remains on innovation, as we strive to make a positive impact in the industry.

What's in it for you?

• Job Security + Generous remuneration - Enjoy steady, full-time work with competitive salary and the backing of Australia’s largest repair network.
• Modern Workshops & Quality Tools - Work in well-equipped facilities designed for efficiency and safety, to make your job easier.
• Career Growth & Training - From apprenticeships to leadership roles, access national training programs and real pathways to progress your career.

Join the Winner - Best Workplace (MSO) - 2024 & 2025 Paint & Panel Shop Awards!

What’s next?

You simply APPLY NOW!

Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places!

Together We Do It Right!