Job Description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a VIP Lounge Representative, you will be responsible for warmly greeting patrons, verify their credentials, and assist them with checking in for their stay. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their time with us.

THE DAY-TO-DAY:

• Engage with guests, addressing their queries and providing information about lounge amenities.

• Assist in making reservations for services like spa treatments, dining, or entertainment.

• Streamline the check-in and check-out process for VIP guests.

• Ensure a seamless experience by coordinating with front desk staff and maintaining excellent communication with guests.

• Verify the accuracy of charges and credits on guest bills.

• Cash Handling and Transaction Management

• Prepare the VIP lounge for the day by following department standards.

• Ensure all guest rooms are assigned and amenities are delivered.

THE IDEAL CANDIDATE:

• At least 18 years old.

• High School Diploma or GED.

• Minimum 1 Year of guest service, front desk, or concierge experience (preferred)

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12858

Pay Rate:

The rate for this role is:

$19.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!