Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job Overview and Responsibilities

Develop and implement training scheduling and coordinate all training administration initiatives to support the overall staffing plan in the most cost-effective way, optimizing instructor and training center resources.

• Responsible for developing, coordinating, and implementing the training scheduling plan for trainees, instructors, and line check evaluations in a cost-effective manner
• Responsible for booking, tracking, and adjusting travel plans and logistics for up to 1,000 trainees per month. Continue to monitor the training plan when implemented
• Responsible for booking, tracking, and adjusting travel plans and logistics for FAA regulatory required Line Check Evaluations (LCE) for up to 4,000 line flight attendants per year
• Coordinate the scheduling of Initial Operational Experience (IOE) flights and regulatory training events for instructors
• React to deviations to the plan and develop cost-effective alternatives
• Additional tasks as requested by the leadership team
• Sort and compile regulatory data for Line Check Evaluation performance for FAA submittal
• Ensuring resources are utilized efficiently with minimal impact to the line operations
• Interact with Manpower Planning, Flight Attendant Support Team (FAST), and Crew Scheduling, seeking input to the plan and ensuring the plan is communicated to all responsible parties
• Responsible for ensuring effective communication is maintained with all stakeholders

Qualifications

What’s needed to succeed (Minimum Qualifications)

• High School Diploma or equivalent work experience
• 2 years of Operations experience required
• Working knowledge of Microsoft Office products and applications
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Highly organized with ability to prioritize and meet required deadlines
• Reliable, punctual attendance is an essential function of the position
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of an interview is required to meet job qualifications
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications)

• Associate degree or bachelor’s degree
• Scheduling experience
• Airline industry experience
• Knowledge of contractual work rules and FARs
• Strong knowledge of Microsoft Office/Excel
• Customer Service skills
• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.

The base pay range for this role is $53,960.00 to $70,334.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com