Oldcastle BuildingEnvelope

Rep, Customer Service 1

Oldcastle BuildingEnvelope  •  Albertville, MN (Onsite)  •  10 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Customer Service Representative is located in Albertville, MN. The position is focused on servicing customers and entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position, and the typical schedule is Monday through Friday from 8:00 am to 5:00 pm. This position reports to the Customer Service Manager.

This role is perfect for an individual who approaches their work professionally loves to be a part of a team and wants to help us get better every day. If that sounds like you, come join this industry leader!

Job responsibilities include:

  • Exceptional customer service
  • Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner
  • Strong data entry skills with consistent attention to detail and accuracy
  • Solid computer skills that include the ability to learn new computer programs
  • Basic math skills
  • Adaptable to change with a positive attitude and the ability to remain open to others’ ideas
  • History of positive performance and reliable attendance with the ability to work overtime as needed
  • Must possess a strong commitment to safety

What We Are Looking For

  • Minimum 1 year customer service experience
  • Computer experience, ability to accurately type numbers
  • Good problem-solving skills
  • Ability to work independently and prioritize work deadlines
  • Ability to work in a team environment and collaborate with employees at all levels of the organization
  • Ability to work overtime as required

Position Pay Range

$20—$22 USD

What OBE Offers You

  • Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
  • Work-life balance – PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
  • Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

Oldcastle BuildingEnvelope

About Oldcastle BuildingEnvelope

At Oldcastle BuildingEnvelope® (OBE), we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play.

Our vision is to be the first-choice provider of value-added, glazing solutions. We are North America's leading vertically integrated manufacturer, fabricator and distributor of architectural hardware glass and glazing systems. Headquartered in Dallas, Texas, OBE is a world-class building products company with a significant presence in every major metropolitan statistical area in the U.S. and Canada. OBE manufactures high-performance architectural glass products and aluminum framing systems and distributes complementary branded hardware and glazing supplies.

OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 85 manufacturing and distribution facilities in five countries.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Dallas, TX
Year Founded
Unknown
Website
obe.com
Social Media