WOW OUR CUSTOMERS | Minnesota Nice Customer Service (It's a Thing)
THE OPPORTUNITY
WOW our customers by delivering Minnesota Nice Customer Service while supporting our Sales Reps in an efficient, organized, and driven way. This role plays a key part in supporting Sales growth by acting as the connection point between customers, Sales Reps, and internal teams. You will provide high-level Customer Service, assist with Sales-related questions, troubleshoot issues, and ensure every order is handled with care, accuracy, and organization.
You truly are the eyes and ears of our operation-whether onsite at World Headquarters or working remotely. A strong sense of organization, a driven mindset, and a passion for Customer Service will help you succeed in this fast-paced, Sales-focused role.
LOCATION: Onsite or Remote To be considered for remote you must reside in one of the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, MA, MI, MN, MO, NC, ND, NE, NV, NY, OK, PA, SC, SD, TN, TX, VA, WI
SCHEDULE: Monday-Friday | 9:00am-5:00pm CST
PAY: $17-$20/hour
BENEFITS Lakeshirts offers a fun, creative, team-driven culture. Benefits include competitive pay with daily pay options, comprehensive insurance, up to 22 paid days off in year one, profit sharing, 401(k), relaxed dress code, onsite cafeteria, and more. Join us and be part of a company that values teamwork, innovation, and making work enjoyable every day!
A Typical Day | Listen + Think Fast + Take Action + Problem Solve
Skills & Qualifications | Details Matter + People Person
Remote Work Requirements
Remote team members must have a reliable, work-dedicated internet connection with 100 Mbps download and 20 Mbps upload (200/50 recommended). Additional requirements include:
OUR CULTURE is one-of-a-kind and truly sets us apart. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals who will help move our company forward and embrace our values and culture. Headquartered in Detroit Lakes, MN, We employ over 1000 great people, proudly producing 35,000+ garments daily. Driven by teamwork, creativity, organization and outstanding Customer Service. This isn't just a job-it's a lifestyle. LIFE'S BETTER IN A T-SHIRT. IT REALLY IS.
Cognitive or Mental Requirements of the Job:
Employee must be able to see and hear, read and write. Requires good judgment, people-oriented, flexible, organized, diplomatic, reliable, enthusiastic, courteous, helpful, and patient.
Physical Demands:
OCCASSIONALLY: Lift, Stand, Carry, Lift under 10 lbs, Carry under 10 lbs, Reach above shoulder height
FREQUENTLY: Walk, Reach at shoulder height
CONTINUOUSLY: Sit, Reach below shoulder height
NOTE: This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment.
Lakeshirts is a custom apparel decorating company that started in our owner’s parents’ basement in 1984. We have since grown to an $200 million+ company in a 275,000 square foot facility. Our production floor includes 48 automatic screenprint presses, 32 multi-head embroidery machines, six 60-foot laser appliqué bridges, three sublimation presses, and a number of dogs running around the place.
Lakeshirts sales continue to grow, as does its profitability, due to the hard work and continuous improvement efforts of its 500+ employees and over 60 nation-wide reps.
Lakeshirts provides decorated apparel to thousands of customers in the resort and college markets, being a preferred choice to customers based on its breadth of great designs, great garments in its inventory, and reliable and responsive delivery.
With more than 40 artists on our staff, we create thousands of pieces of art each year, giving each customer a unique look. We have over 100 bodystyles in stock, and each one comes in a multitude of colors, totaling more than 1,000,000 pieces in our inventory.
This is all done in a culture that reflects respect, community, and fun. Our culture is second-to-none and must be experienced to be truly understood. If you happen to be in the lakes area, we invite you to stop in and see for yourself. We always enjoy visits, and we’re proud to show off the community that we’ve called “home” for all of our lives. And if you happen to bring along a Milk Bone or two with you, we know you’ll make some very quick and deep friendships.
Life’s Better in a T-shirt
