Job Description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

We are seeking an REO Asset Management Specialist to oversee the performance and compliance of third‑party vendors responsible for managing Real Estate Owned (REO) properties. This role ensures that REO assets are properly preserved, marketed, and disposed of in accordance with investor, regulatory, and company guidelines. The position requires the regular exercise of independent judgment and discretion on matters of significance, including financial impact, compliance risk, vendor performance, and asset disposition strategy. This role plays a critical part in minimizing losses, accelerating disposition timelines, and maintaining compliance throughout the REO lifecycle.

Compensation

This role is an exempt position with a targeted salary range of $73,179/year to $102,908.25/year.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

ESSENTIAL FUNCTIONS

• Review and approve REO marketing strategies, listing prices and purchase offer to support timely and optional asset disposition.
• Analyze current market conditions, comparable sales, property condition, and net-proceeds impact to ensure timely disposition while maximizing recovery.
• Review and approve repair scopes and vendor bids, exercising judgement to balance cost control, marketability and compliance requirements.
• Conduct audits of property files, documentation, and timelines to ensure compliance with internal policies, procedures, and service level agreements (SLAs).
• Perform quality control reviews of Deeds, HUD-1/Closing Disclosures, and other closing documentation.
• Provide subject-matter expertise, guidance, and training to vendors to ensure alignment with evolving guidelines and operational expectations.
• Identify performance deficiencies, operational risks, or compliance concerns, and escalate issues with recommendations for corrective action.
• Timely refer REO‑identified files to the Eviction team to ensure compliance with investor guidelines and timelines.
• Ensure REO assets are properly preserved during the post‑foreclosure and REO stages in accordance with investor regulations and company requirements.
• Order REO appraisals and coordinate the submission of loss claims and PMI claims to the Claims team within investor‑allowable timeframes.
• Review, approve, and process vendor invoices, and initiate reimbursement payments as applicable.
• Assign and refer files to approved asset management vendors, overseeing workflow from onboarding through final disposition.
• Manage hazard insurance claims and oversee loss draft funds to ensure accurate tracking and resolution.
• Monitor closings, post funds, and complete final reconciliation to finalize REO files.
• Collaborate with Legal, Compliance, and Finance departments to ensure proper handling of titles, liens, and financial transactions.
• Maintain current knowledge of industry trends, investor requirements (Fannie Mae, Freddie Mac, FHA, VA, USDA), and regulatory changes impacting REO management.
• Perform other duties as assigned.

QUALIFICATIONS

• Bachelors Degree directly related to the position or equivalent, preferred.

• Minimum five years experience in REO asset management, property preservation, or related field.

• Relevant industry certification (e.g., Certified REO Specialist) is a plus.
• Experience overseeing vendor networks and/or broker performance.
• Familiarity with regulatory compliance, HUD guidelines, or servicing investor requirements.
• Strong knowledge of foreclosure processes, REO lifecycle, and investor guidelines.
• Proficiency with REO platforms (e.g., RES.NET, Equator, Pyramid).
• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person.
• Integrity - Do and say what's right.
• Respect - Treat others with dignity.
• Collaboration - Listen and work together.
• Learning - Seek knowledge and strive for improvement.
• Excellence – Deliver the unexpected.

Supervision

Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may recommend changes and enhancements based on analysis and evaluation of circumstances

Complexity: Problems encountered are generally limited to the area/unit, the project, or the program and/or may involve other related areas within the organization; problems are often complex, broad in scope, and implications, and are often unprecedented

Impact: Decisions and actions impact primarily workflow, processes and timeframes

Interaction/Supervision: Works under broad direction with some latitude for independent actions; guided by professional standards, desired outcomes and unit/project/program specifications

Requirements

• Work is primarily sedentary; mobility in an office setting.
• Ability to operate standard office equipment and keyboards.
• Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
• Office environment – moderate noise, no substantial exposure to adverse environmental conditions.
• Travel 5% or less.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Work is primarily performed during the business week, Monday - Friday; occasional night or weekend may be necessary.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ# REOAS017964