About this role
This position is for a Rental HVAC Branch Associate who is under moderate supervision. This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers.
Key Responsibilities
Extensive Driving to multiple customer sites daily.
Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment.
Works under moderate supervision to provide product and technical support.
Conducts technical training and product briefing with customers.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers.
Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
Maintains the warehouse and trucks for optimal efficiency.
Complete and submit all required paperwork – order write-ups, rental/sales agreements per policy.
Required Qualifications
High School Diploma or GED.
1+ years customer Service
Must have a valid driver’s license.
Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
Ability to climb 10ft ladder.
Preferred Qualifications
Other qualifications you may have that would be beneficial in this role include:
Excellent verbal and written communication skills
Strong phone skills
Strong organizational skills
Excellent attention to detail and accuracy
Basic mechanical skills and comfort using hand tools.
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
