Yes Careers Ltd.

Rental Sales Agent

Yes Careers Ltd.  •  Port of Spain, TT (Onsite)  •  1 hour ago
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Job Description


Summary

Responsible for optimizing the rental experience by executing consultations with prospective customers, selling extras based on the customer's needs, executing the rental process inclusive of utilizing the various e-platforms available and at the same time providing an exceptional customer experience.


Responsibilities

Fleet/Mobility Consultant

  • Ensure that you are an expert in providing consultations with customers on SIXT's fleet, ancillary products and services and enhances the customer experience by providing expert recommendations.
    We strive to meet our customers' needs and exceed their expectations at every opportunity.

Fleet Management - Administrative

  • Consult with prospective customers and turn leads into sales.

  • Prepare all vehicles for rental ensuring that they meet the agreed QA/QC requirements as per standard identified in SIXT' SOPs.

  • Ensure deposits are valid for the appropriate periods.

  • Ensure that receivables when approved by management are within the agreed and established levels.

  • Ensure and provide agreed reports within the agreed and established timeframe.

  • Ensure that required and assigned training is up-to-date.

Operational

  • Use the DMS where applicable to ensure that all assigned vehicles are maintained according to the OEM Maintenance requirements on a timely basis and be available for rental.

  • Ensure that all vehicles have the appropriate documents for operational use.

  • Execute the appropriate QA/QC checks to ensure compliance with established policies, processes and procedures providing feedback to management where applicable.

  • Follow-up with appropriate people inclusive of customers on accident matters.

New Business Acquisition - Existing Clients

  • Where practicable, ensure that SIXT has one hundred percent of the business for assigned customers by continuously ensuring (using the appropriate medium(s)) that the appreciate areas within the assigned customers are aware of SIXT products and services.

New Assigned Leads

  • Work with the marketing team on assigned clients to ensure that the agreed marketing plan is executed and achieved.

Accident Management/Insurance Matters

  • Acts as a liaison between SIXT and the assigned clients in order to ensure that all accident matters are resolved according to the Insurance Policy, Accident and Claims Management System.

  • Collaborating with the respective team/s in order to ensure that the Company's objectives are attained in Health, Safety, Security and Environment (HSSE) as well as compliance with those of the clients'.

  • Undertake assignments and performs other related duties as assigned.


Requirements


Qualifications and Experience

  • A minimum of a Diploma or Associate Degree in Business Management or related field inclusive of three (3) O'Level passes inclusive of Mathematics and English.

  • Minimum of one (1) year experience in Customer Service or Sales.

  • Must have excellent computer navigation skills and experience with Microsoft Office Applications.

  • Ability to identify basic challenges with vehicle(s).

  • HSSE knowledge and Safe Systems of Works would be an asset.

  • Possession of a valid driving permit with a minimum of three (3) years driving experience. Ability to drive manual vehicle.

  • Drives safely and follows the rules of the law, and possesses a good and clean driving record.

  • A current Police Certificate of Character (this must be provided every six months at the employee's cost)

Competencies/Job Competency Profile

The incumbent or any candidate should possess the following skill set:

  • A polite, courteous and professional disposition.

  • Exceptional interpersonal and relationship building skills.

  • Must be able to manage stressful/unusual situations and at the same time remain calm in order to maintain excellent customer service.

  • A proven team player who is Goal Oriented, Creative, and Innovative.

  • Excellent organizational, time management and critical thinking skills, and the ability to multi-task.

  • Ability to work on a Shift Basis inclusive of weekends and public holidays.

  • Ability to life a minimum of fifty (50) pounds.
Yes Careers Ltd.

About Yes Careers Ltd.

Are you on a quest to differentiate your company from your competitors and achieve more than just average results?

Creating a dynamic, driven, and efficient work culture is a decision. The talent and mindset you choose to incorporate into your professional environment has the ability to skyrocket the effectiveness of your team!

We see too many companies suffering with underperforming sales teams and poor customer service. They’re challenged with finding trained, talented people with the right attitude.

We want to work with individuals and organizations that desire to break this common pattern. We can help you rise above the rest and stand out!

Through our innovative, bold approach, Yes Careers has become the Caribbean’s one-stop shop for Customer Service Transformations and Talent Development.

Our successful style is applied to every area we offer:

✔ Recruitment

✔ Human Resource Services

✔ Training

✔ Customer Service

✔ Executive Coaching

✔ Team Building

✔ Employment

✔ Temporary Staffing

✔ Payroll Solutions

✔ Sales Training

✔ Sales Enablement

✔ Customer Experience

Our inspired and fun-filled approach is not only engaging but provides proven results. It’s important to us to always maintain an ease of working together as we believe that builds trust and responsiveness.

If this rings true to you, reach out to us! Let’s open the doors of communication so we can learn more about your needs and vision.

11-15 Princess Margaret Street, San Fernando, Trinidad and Tobago

868-653-1937

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
San Fernando, TT
Year Founded
2012
Website
yescareerstt.com
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